Lina Amiry
Marysville
Summary
Energetic professional with a strong background in customer/patient care, treatment planning, and client support. Skilled in collaborating with multidisciplinary teams to address patient and clients needs effectively. Demonstrated ability to manage tasks efficiently and prioritize responsibilities. Experienced Retail Sales Lead with a proven track record of delivering exceptional customer service in fast-paced environments. Dedicated to fostering long-term relationships and ensuring customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
DSP
Advance Kids Inc.
01.2025 - Current
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Behavioral Technician
Maxim Healthcare Staffing
08.2023 - 03.2024
- Encouraged client participation in social, recreational, and therapeutic activities to enhance interpersonal skills
- Conducted observations and recorded client behaviors, promptly reporting any concerns to appropriate professionals
- Implemented problem-solving techniques, including counseling and psychotherapy, to improve clients' quality of life
- Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
Certified Behavioral Technician
KYO Autism Therapy
05.2020 - 06.2023
- Provided individualized support to clients, implementing problem-solving methods to enhance their well-being
- Established and maintained positive client relationships, creating a supportive environment conducive to growth
- Conducted scheduled safety checks and documented results to ensure client welfare and safety
Medical Assistant Extern
MD STAT
01.2020 - 05.2020
- Prepared examination and treatment rooms for patient visits, ensuring the availability of necessary supplies and equipment
- Gathered patient medical history, medication information, and vital signs to assist healthcare professionals
- Conducted patient interviews to collect relevant medical information and complaints
Financial Manager
Primerica
10.2018 - 01.2020
- Collaborated with the financial director to develop annual budgets, ensuring accurate financial planning
- Analyzed budgets, financial reports, and projections to assess financial standing and identify areas for improvement
- Forecasted operating costs for projects through strategic planning and coordination with other departments
Lead Retail Sales Associate
A&J Retailer
07.2016 - 09.2018
- Delivered outstanding customer service, fostering loyalty and satisfaction among clientele
- Utilized in-store systems to locate inventory and fulfill customer orders efficiently
- Identified customer needs and preferences, recommending optimal products to enhance their shopping experience
Education
Bachelor of Arts - Psychology
Central Washington University
Ellensburg, WAAssociate of Arts - Psychology
Seattle Central Community College
Seattle, WAMedical Assistant Certification -
Cambridge Junior College
Yuba City, CASkills
- Data Collection and Analysis
- Teamwork and Collaboration
- Budgeting and Financial Management
- Behavior Modification Techniques
- Transition Planning Support
- Crisis Intervention
- Behavioral intervention plans
- Autism spectrum disorder
- Natural environment training
- Social skills development
- Self-management strategies
Certification
Medical Assistant
DSP
Accomplishments
- Successfully resolved product issues through consumer testing, improving overall customer satisfaction.
- Supervised a team of 6 staff members, fostering teamwork and maximizing productivity.
- Utilized Microsoft Excel to develop inventory tracking spreadsheets, enhancing organizational efficiency.
- Maintained high academic performance, earning recognition on the Honor Roll.
- Certified in CPR/BLS, typing, OSHA/HIPPA, Microsoft Excel, and Word.
Languages
English
Full Professional
Persian
Full Professional
Timeline
DSP
Advance Kids Inc.
01.2025 - Current
Behavioral Technician
Maxim Healthcare Staffing
08.2023 - 03.2024
Certified Behavioral Technician
KYO Autism Therapy
05.2020 - 06.2023
Medical Assistant Extern
MD STAT
01.2020 - 05.2020
Financial Manager
Primerica
10.2018 - 01.2020
Lead Retail Sales Associate
A&J Retailer
07.2016 - 09.2018
Associate of Arts - Psychology
Seattle Central Community College
Medical Assistant Certification -
Cambridge Junior College
Bachelor of Arts - Psychology
Central Washington University
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