Lilyrose Nichols
Wildomar
Summary
Conscientious and organized individual, skilled at supporting efficient store operations through accurate inventory management and high-quality customer service. Demonstrates a solid work ethic, with a focus on completing tasks quickly and with minimal errors, ensuring a well-maintained and orderly shopping environment. Skilled in upselling, maintaining product knowledge, and creating personalized guest experiences to boost sales. Experienced in front-of-house operations, point-of-sale systems, hostessing, and delivering memorable service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Grocery Clerk
Barons Market
Wildomar
11.2025 - Current
- Demonstrated ability to effectively operate cash registers and other point-of-sale systems.
- Assisted customers in locating items and alternatives, and providing information on product features and benefits.
- Cleaned display cases, shelves, and aisles regularly for optimal presentation of merchandise.
- Enforced store policies to ensure the protection of company items.
- Assisted with closing duties, such as counting money and reconciling receipts.
- Provided assistance to customers throughout the checkout process, ensuring a positive experience.
Lead Hostess/Check-in
Leoness Cellars
Temecula
10.2024 - 10.2025
- Demonstrated strong leadership skills by delegating tasks to other hostesses, and providing feedback when needed.
- Supported bussers and servers during high-volume shifts by food running, bussing, and maintaining cleanliness on the property.
- Monitored the outside parking podium/valet experience, ensuring that proper members had honorary parking spots.
- Efficiently manage reservations, greet, and check in members and guests for wine tastings, tours, and seating on the Member's Terrace and restaurant.
- Sell wine, memberships, and gift shop merchandise; encourage guests to partake in elevated wine-tasting experiences.
- Enter and manage guest information using WineDirect and Tock (e.g., new memberships, account lookups, gratuity adjustments, shipping, reservations).
- Handle cashier duties, including cash balancing and POS systems, throughout shifts.
- Maintained a professional demeanor while interacting with customers, and resolving any conflicts that arose.
Retail Sales Associate
Brighton Collectibles
Temecula
05.2024 - 10.2025
- Welcomed guests with personalized service, offering refreshments, and sending thank-you notes for sales and special events.
- Made outreach calls to guests and customers about certain offers and sales.
- Built lasting customer relationships by engaging on a personal level, while exceeding service expectations.
- Tracked and fulfilled customer orders accurately, resolving any issues promptly.
- Provided clear information on company history, product details, and loyalty programs.
- Maintained store appearance by executing floor moves and following visual merchandising guidelines.
- Managed inventory and backstock to ensure product availability, and smooth sales operations.
Education
Associate of Applied Science - Developmental Psychology
Mt San Jacinto College
Menifee, CA12-2026
Skills
- Customer service oriented
- Restaurant/French bistro experience
- Communication skills
- Punctual and reliable
- Computer literacy
- Cashiering/POS knowledge
- Inventory control
- Organizational skills
- Efficient communication skills
- Easily lift 35 to 50 lbs as needed
Timeline
Grocery Clerk
Barons Market
11.2025 - Current
Lead Hostess/Check-in
Leoness Cellars
10.2024 - 10.2025
Retail Sales Associate
Brighton Collectibles
05.2024 - 10.2025
Associate of Applied Science - Developmental Psychology
Mt San Jacinto College