Diego Rodriguez
Calgary,Alberta
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Grocery Clerk
Sobeys
Calgary, Alberta
02.2025 - Current
- Stock shelves, organize displays, and rotate products to maintain freshness, and reduce waste.
- Assist customers in locating items, answering questions, and providing product recommendations.
- Maintain a clean, safe, and organized department in compliance with health and safety guidelines.
- Unload deliveries, verify invoices, and ensure proper storage of products.
- Monitor inventory levels, report shortages, and assist with reordering as needed.
- Collaborate with team members to support daily operations and meet department goals.
Kitchen Crew / Sales Associate
Latin Foods Specialties
Calgary, Alberta
10.2016 - Current
- Checked and recorded refrigerator and freezer temperatures to ensure food quality.
- Observed food handling and sanitation procedures to prevent foodborne illnesses.
- Collaborated with chef to prepare dishes according to food preservation guidelines.
- Executed kitchen duties including prepping and cleaning to support cooking staff.
- Cleaned and sterilized dishes, countertops, and utensils to inhibit bacterial growth.
- Monitored inventory levels to maintain adequate stock of food items and supplies.
- Prepared seasonal specialties for restaurant, showcasing local ingredients.
- Maintained cleanliness of work areas to adhere to health regulations.
Education
Associate of Arts - Film Production
Southern Alberta Institute of Technology
07.2023
High School Diploma -
Bishop O'Byrne High School
09.2018
Skills
- Verbal and Written Communication
- Flexible Schedule
- Merchandising
- Team oriented
- Proactive
- Stocking and Receiving
- Store Opening and Closing
- Cash Handling Accuracy
- Product Recommendations
- Problem-Solving
- Time Management
- Teamwork and Collaboration
- Merchandising Knowledge
- Customer Service
- Energetic Self-Starter
- Listening Skills
- Customer- and Service-Oriented
- Sales Expertise
Certification
- Sellsafe certification, #201812280016, 06/23/24
- ProServe Certification, #201812280016, 04/07/27
- AGLC Certification, #48460
Languages
- Italian
- Spanish
- English
Timeline
Grocery Clerk
Sobeys
02.2025 - Current
Kitchen Crew / Sales Associate
Latin Foods Specialties
10.2016 - Current
Associate of Arts - Film Production
Southern Alberta Institute of Technology
High School Diploma -
Bishop O'Byrne High School
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