Lily Wang
Port Moody,Canada
Summary
Positive, upbeat, and adaptable, with excellent communication and teamwork abilities. Equipped with foundational knowledge in statistics, economics and proficient in problem-solving and communication. Committed to making significant impact through dedication and proactive approach.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate & Customer Service
Coquitlam Centre
11.2024 - Current
- Used strong interpersonal communication skills to convey information effectively
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Retail Sales Associate
Richmond Night Market
05.2024 - 10.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Conducted regular stock checks for better inventory management, reducing instances of out-of-stock items affecting potential sales opportunities.
- Collaborated with team members to achieve sales targets and improve overall store performance.
Education
Bachelor of Science (BSc) - Statistics & Economics
University of British Columbia
Vancouver, British Columbia04.2026
High School Diploma - undefined
Heritage Woods Secondary School
Port Moody, British Columbia06.2022
Skills
- Proficient in both verbal and written communication
- Fluent in English and Mandarin
- Experienced working with children in small and big group settings
- Effective time management
- Strong communication skills
- Multitasking and meeting deadlines
- Adaptability
- Organization
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Retail Sales Associate & Customer Service
Coquitlam Centre
11.2024 - Current
Retail Sales Associate
Richmond Night Market
05.2024 - 10.2024
High School Diploma - undefined
Heritage Woods Secondary School
Bachelor of Science (BSc) - Statistics & Economics
University of British Columbia
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