Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lily Thompson

Calgary,AB

Overview

4
4
years of professional experience

Work History

Server

Bear And Bone
08.2023 - 03.2024
  • Memorized whole menu including daily specials.
  • Upsell menu items to increase sales.
  • Perform side duties including rolling cutlery, cleaning menus, ensuring all spaces are kept clean.
  • Took food and beverage orders and delivered them to customers in a timely manner.
  • Repeatedly checked on guests throughout their meal making sure they are satisfied.
  • Opened the restaurant, made sure to prepare everything ensuring service goes smoothly.

Guest Service Agent

Golden Skybridge
06.2023 - 09.2023
  • Printed tickets and took payments for thousands of guests a day.
  • Issued refunds when there was any issues.
  • Sold our retail products.
  • Sold drinks and snacks.
  • Weighed and insured all of the guests met all safety restrictions.

Check in Agent

Sunwing Airlines
01.2023 - 05.2023
  • Checked in and printed boarding passes for 180+ passengers before their flight.
  • Weighed baggage and printed tags.
  • Scanned boarding passes and checking ID at the gate before passengers enter plane.
  • Greeting passengers when they landed.
  • Helped passengers with any issues with baggage once they landed.
  • cleaned the plane after all passengers were off
  • Recorded ETA's and ATA's and baggage times.

Restaurant Hostess

St. Louis Bar And Grill
05.2020 - 05.2023
  • Greeted guests and seated them at tables keeping the server rotation in mind.
  • Handled taking reservations and setting up the table before the customers arrive.
  • Took to go orders by phone, packed up take out and skip the dishes, ensuring i add any beverages, cutlery or grocery items. Also, taking payments.
  • Cleared tables in a timely manner.

Restaurant Hostess

Pur And Simple
05.2022 - 09.2022
  • Greeted and seated guests, making them feel welcome.
  • Bussed and set tables with placemats, napkins and cutlery.
  • Took and packaged take out orders and skip the dishes.
  • prepared non alcoholic drinks.


Education

High School Diploma -

Fredericton High School
Fredericton, NB
04.2023

Skills

  • Works well under pressure
  • Hard worker
  • Customer service
  • Organization
  • Adaptable and flexible

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Server

Bear And Bone
08.2023 - 03.2024

Guest Service Agent

Golden Skybridge
06.2023 - 09.2023

Check in Agent

Sunwing Airlines
01.2023 - 05.2023

Restaurant Hostess

Pur And Simple
05.2022 - 09.2022

Restaurant Hostess

St. Louis Bar And Grill
05.2020 - 05.2023

High School Diploma -

Fredericton High School

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Lily Thompson