Lily Parks
Fair Oaks
Summary
Customer-focused Guest Service Expert known for high productivity and efficient task completion. Possess specialized skills in conflict resolution, customer satisfaction, and service recovery strategies. Excel at communication, problem-solving, and adaptability, ensuring exceptional guest experiences in every interaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Guest Service Expert
Smashburger
Citrus Heights
03.2023 - Current
- Resolved guest complaints promptly and professionally while maintaining a positive attitude.
- Provided excellent customer service by responding quickly to guest requests or concerns.
- Managed the POS system, as well as handled money.
- Experience Cooking as well as Food prep.
Farmers Market Vendor
Ladyhawke Farm
Fair Oaks
06.2021 - Current
- Taught and trained new sales personnel on customer service and sales techniques.
- Arranged and directed delivery and installation of products and equipment.
- Collaborated with other members of team to reach targets.
- Experience handling produce and merchandise.
Education
High School Diploma -
Bella Vista High School
Fair Oaks, CA05-2024
Nursing
Sierra College
Rocklin, CASkills
- Customer service
- POS system management
- Food preparation
- Team collaboration
- Cash handling
- Communication skills
- Problem solving
- Food safety practices
Certification
- Drivers License
- Food Handlers License
Languages
Spanish
Professional
Timeline
Guest Service Expert
Smashburger
03.2023 - Current
Farmers Market Vendor
Ladyhawke Farm
06.2021 - Current
High School Diploma -
Bella Vista High School
Nursing
Sierra College