Lily Packo
Kelowna,BC
Summary
A capable new employee with a solid background in customer and tourism service and knowledge of coordinating events. Flexible and can learn quickly. Quick-thinking in a team setting or independently and has the ability to accomplish and exceed expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Events Coordinator
Indigenous Peoples Collective
01.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Community Specialist
Tourism Kelowna
04.2023 - Current
- Connected individuals with available and relevant resources.
- Acted as main point of contact between management, clinical staffs and external community.
- Developed presentations for public events, community groups and school assemblies.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Strengthened community engagement by organizing and hosting regular events, workshops, and meetings for residents.
- Enhanced relationships with local businesses through consistent communication and collaboration on community projects.
Childcare Provider
Private Employment
03.2020 - 08.2022
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Encouraged children to develop healthy social and emotional skills.
Event Coordinator
Roblin Metis Local
02.2022 - 07.2022
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Developed post-event reports to determine effectiveness of each event.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Hired, trained and supervised volunteers and support staff required for events.
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Performed event coordination for larger parties and gatherings.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Caterer
Funds For Ukraine Banquet
04.2022 - 04.2022
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cleaned and organized kitchen stations to promote team efficiency.
- Observed federal and local kitchen safety regulations to prevent food borne illnesses.
Education
High School Diploma -
Goose Lake High School
Roblin, MB06.2022
Skills
- Leadership Experience
- Problem-Solving
- Time Management
- Positive Communication Skills
- Conflict Resolution
- Responsible
- Community Engagement
- Nonprofit experience
- Flexible and Adaptable
Certification
- Superhost Foundations of Service Quality Certificate - May 2023
- Visitor Service Basics Training - May 2023
- Tourism Visitor Information Counsellor Training - May 2023
Reference
Emma Oddy - Strategic Campus Events Coordinator at UBCO
Cell: (250) 517- 7851
Denae Weighill - Administrative Coordinator at UBCO
Cell: (250) 808 - 8423
Lindsay and Darryl Langan - Vice Presidents of Roblin Metis Local
Cell: 431-760-2294
Timeline
Events Coordinator
Indigenous Peoples Collective
01.2024 - Current
Community Specialist
Tourism Kelowna
04.2023 - Current
Caterer
Funds For Ukraine Banquet
04.2022 - 04.2022
Event Coordinator
Roblin Metis Local
02.2022 - 07.2022
Childcare Provider
Private Employment
03.2020 - 08.2022
High School Diploma -
Goose Lake High School
- Superhost Foundations of Service Quality Certificate - May 2023
- Visitor Service Basics Training - May 2023
- Tourism Visitor Information Counsellor Training - May 2023
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