Lilly Quinn
Toronto,Canada
Overview
18
18
years of professional experience
Work History
Bartender/Server
Fox & Fiddle
11.2024 - Current
- Established English Pub on St Clair
- Keyholder position
- Fostered positive relationships with patrons, enhancing overall bar experience through exceptional service.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Greedy Goose
11.2024 - 04.2025
- Sports pub on busy King Street, serving pints, cocktails and classic pub fare.
- Trained and mentored junior bartenders on beverage preparation and customer service standards.
- Managed inventory by tracking stock levels, ordering supplies, and minimizing waste.
Bartender/Server
Queen’s Head Pub
10.2023 - 08.2024
- New English Pub on St Clair.
- Managed bar and tables single-handedly during the day shift.
- Created classic and signature cocktails, finishing with a suitable garnish.
- Gained knowledge of Toronto’s brewers and local craft beer.
Bartender/Server
Good Fortune Bar
11.2023 - 12.2023
- Served Mexican food, craft beer, and classic and signature cocktails.
- Created a different house shot and cocktail each week.
- Served in high volume Christmas parties.
Animatrice/Activity Coordinator
Chateau Beaumont Language Camp
06.2022 - 10.2022
- Developed and implemented engaging activities to enhance language acquisition and cultural immersion.
- Led workshops on best practices for language instruction through interactive games and exercises.
Operations Coordinator
GreenArt Design & Landscaping
05.2019 - 06.2021
- Coordinated project schedules to ensure timely completion of landscaping installations.
- Managed inventory and procurement processes, optimizing resource allocation for design projects.
- Facilitated communication between clients and designers, ensuring alignment on project specifications.
- Oversaw day-to-day operations of large teams across several sites.
Bartender
Arbory Bar & Eatery
12.2018 - 01.2019
- Very busy riverfront bar.
- Strictly abided by all alcohol regulations, particularly in regard to intoxicated persons and underage drinkers.
- Delivered exceptional service when greeting and serving customers, answering questions and making recommendations.
- Served wine, craft beer and mixed cocktails from an extensive menu.
- Rotated between three bars on site, with two of the bars serving different food and drinks.
Marketing Account Coordinator
UNSW Global Assessments
02.2018 - 07.2018
Bar Supervisor (formally Bartender)
Dance Tunnel Nightclub
10.2014 - 05.2016
- Very busy London Nightclub
- Managed employees’ performance, providing support and guidance.
- Assessed guest demeanour; dealt with intoxicated behaviour appropriately.
- Trained new staff members.
- Maintained stock levels to prevent shortages of critical items.
Waitress/Bartender
The Alma Pub
03.2014 - 09.2014
- Quaint English pub
Waitress/Bartender
Dissenting Academy Pub
10.2013 - 02.2014
Business Development and Marketing Assistant
Harmoni Healthcare
09.2011 - 08.2012
Customer Service Advisor
H&M
10.2008 - 06.2011
Bartender
Tru Nightclub
10.2007 - 09.2008
Education
Bachelor of Arts degree - History of Art
University of York
07-2010
Skills
- Smart Serve Certified (August 2023)
- POS systems
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Responsible alcohol service
- Changing beer kegs
Timeline
Bartender/Server
Fox & Fiddle
11.2024 - Current
Bartender
Greedy Goose
11.2024 - 04.2025
Bartender/Server
Good Fortune Bar
11.2023 - 12.2023
Bartender/Server
Queen’s Head Pub
10.2023 - 08.2024
Animatrice/Activity Coordinator
Chateau Beaumont Language Camp
06.2022 - 10.2022
Operations Coordinator
GreenArt Design & Landscaping
05.2019 - 06.2021
Bartender
Arbory Bar & Eatery
12.2018 - 01.2019
Marketing Account Coordinator
UNSW Global Assessments
02.2018 - 07.2018
Bar Supervisor (formally Bartender)
Dance Tunnel Nightclub
10.2014 - 05.2016
Waitress/Bartender
The Alma Pub
03.2014 - 09.2014
Waitress/Bartender
Dissenting Academy Pub
10.2013 - 02.2014
Business Development and Marketing Assistant
Harmoni Healthcare
09.2011 - 08.2012
Customer Service Advisor
H&M
10.2008 - 06.2011
Bartender
Tru Nightclub
10.2007 - 09.2008
Bachelor of Arts degree - History of Art
University of York
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