Lillian Tellez
Morgan Hill
Summary
Compassionate and experienced animal care specialist seeking to advance into an Operations Aide role. Skilled in veterinary support, public communication, inventory coordination, and independent decision-making. Committed to supporting shelter operations, ensuring animal welfare, and fostering a respectful and effective team environment.
Overview
7
7
years of professional experience
Work History
Animal Service Assistant
Santa Clara County Animal Services Center
05.2024 - Current
- Provide direct animal care, including medication administration, intake assessments, and identifying early signs of illness.
- Coordinate communication between clinic staff and the public, ensuring accurate scheduling and follow-up care.
- Maintain organized medical records and oversee inventory, restocking, and sanitation practices.
- Train and support fosters, volunteers, and interns, promoting high standards in animal husbandry and public education.
- Coordinated animal care operations to ensure optimal health and welfare of shelter animals.
- Streamlined record-keeping processes, enhancing accuracy of animal health documentation.
Lead Kennel Technician
Operation Freedom Paws
02.2023 - 03.2024
- Oversaw daily operations for a nonprofit service dog facility, managing feeding, medication, and kennel routines for up to 50 dogs.
- Maintained grooming standards, organized supplies, and enforced hygiene protocols.
- Provided guest support and helped coordinate training activities, ensuring smooth and respectful public interactions.
CNA/Hospitality Aide / Receptionist
Covenant Care, Pacific Hills Manor
01.2018 - 03.2021
- Delivered direct care in a 120-bed skilled nursing facility, observing residents for medical or cognitive changes.
- Collaborated with nurses and therapists to adjust care plans, documenting vitals and supporting rehabilitative efforts.
- Managed front desk responsibilities and kept supply rooms fully stocked and compliant with safety standards.
- Trained and mentored new CNAs on best practices for resident care and safety procedures.
- Assisted in the implementation of individualized care plans, ensuring adherence to prescribed protocols.
Education
Veterinary Assisting Certificate -
Gavilan College
10.2021
Associate's Degree - undefined
Gavilan College
07.2018
Skills
- Communication
- Time Management
- Multi-tasking
- Independent Judgment
- Medication Administration
- Public Interaction
- Safety & Sanitation Protocols
- Patient Care
- Special Procedures
- Rehabilitation Support
- Verbal and written communication
Languages
English (Native)
Spanish (Fluent)
Timeline
Animal Service Assistant
Santa Clara County Animal Services Center
05.2024 - Current
Lead Kennel Technician
Operation Freedom Paws
02.2023 - 03.2024
CNA/Hospitality Aide / Receptionist
Covenant Care, Pacific Hills Manor
01.2018 - 03.2021
Associate's Degree - undefined
Gavilan College
Veterinary Assisting Certificate -
Gavilan College
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