Richard Martinez
Livermore,CA
Summary
I was raised to take great pride in my work and what I do. Committed to accuracy, efficiency and excellence. Always strive to create the best work environment possible for myself and others. Reliable employee. Excellent Communication and judgement skills.
Overview
13
13
years of professional experience
Work History
Animal Technician/Product Service Support Tech
Inotiv
11.2023 - Current
- Responsible for care of roughly 1000 rats daily
- Reduced stress for animals during handling by utilizing appropriate restraint techniques and methods.
- Enhanced facility cleanliness by performing regular sanitation tasks, including cleaning animal enclosures and equipment.
- Improved animal health by conducting routine monitoring and maintaining detailed records of animal behavior and wellbeing.
- Maintained open lines of communication with supervisors, veterinarians, and research staff to address any concerns or issues related to animal care promptly and effectively.
- Coordinated with transportation teams to ensure the safe and efficient movement of animals between facilities or into new habitats.
- Safeguarded both animals and staff by adhering to strict safety protocols while handling hazardous substances or equipment.
- Developed strong relationships with animals in care through consistent positive interactions, promoting trust between humans and animals.
- Maintained accurate inventory of supplies, ordering necessary materials as needed to ensure adequate stock levels for the work site.
- Selected animals for breeding and semen specimens to be used according to knowledge of animals, genealogies and desired offspring characteristics.
Front End Assistant
Costco Wholesale
02.2020 - 11.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Spent time learning all departments so I could easily fill in when and where needed.
Server
Berevino
04.2019 - 02.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
P.F. Chang's Bistro
10.2016 - 04.2019
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Shift Supervisor
Starbucks
02.2014 - 10.2016
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Crew Member
McDonald's
07.2012 - 02.2014
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Granada High School
Livermore, CA06.2013
Skills
- Hardworking
- Flexibility\Adaptability
- Detail Oriented
- Communication
- Teamwork Mentality
- Time Management
- Problem Solving
- Organization
- Empathetic
- Honest
- Decision Making
- Emotional Intelligence
Timeline
Animal Technician/Product Service Support Tech
Inotiv
11.2023 - Current
Front End Assistant
Costco Wholesale
02.2020 - 11.2023
Server
Berevino
04.2019 - 02.2020
Server
P.F. Chang's Bistro
10.2016 - 04.2019
Shift Supervisor
Starbucks
02.2014 - 10.2016
Crew Member
McDonald's
07.2012 - 02.2014
High School Diploma -
Granada High School
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