Summary
Overview
Work History
Education
Skills
Certification
Languages
Projects & Initiatives
Activities and Community Engagement
Websites
Timeline
Generic
Lillian Ofili

Lillian Ofili

Ottawa,Canada

Summary

Goal-driven sales professional with a focus on client relationships and growth. Skilled in lead generation, customer engagement, and delivering tailored solutions to drive business growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Internet Associate

Dilawri Chrysler
Ottawa, ON
01.2024 - 07.2024
  • Developed a digital outreach strategy to enhance lead generation, resulting in a significant increase in sales
  • Executed targeted lead generation through cold calling, email marketing, and social media outreach
  • Prepared comprehensive reports on lead generation to support sales decision-making
  • Collaborated with sales managers to qualify leads and set appointments, leading to improved conversion rates

Sales Consultant

Defend Guard
Ottawa, ON
08.2022 - 01.2024
  • Consistently surpassed sales targets by implementing a customer-centric approach to selling TELUS Mobility and TELUS Smart Home Security products to residential and business customers
  • Played a key role in driving brand awareness through outbound calls and email marketing campaigns, increasing customer inquiries and sales leads
  • Demonstrated in-depth knowledge of product offerings, leading to enhanced customer decision-making and increased sales through effective cross-selling and upselling strategies
  • Strengthened customer relationships by addressing concerns promptly, resulting in higher customer satisfaction and retention

Rental Agent

Bona Building & Management
Ottawa, ON
02.2022 - 06.2022
  • Managed tenant relations and leasing operations, maintaining a high level of tenant satisfaction and strong occupancy rates
  • Conducted property showings, coordinated tenant applications, and ensured all leasing documents were accurate
  • Addressed tenant concerns and facilitated the move-in and move-out process to ensure compliance and satisfaction

Passenger Service Agent

Menzies Aviation and Porter Airlines
Ottawa, ON
08.2021 - 03.2022
  • Delivered high-quality customer service, overseeing reservations, ticketing, seat assignments, and check-in procedures
  • Effectively managed and resolved passenger issues while ensuring compliance with airline policies.olicies.olicies.olicies.
  • Collaborated with ground staff to ensure smooth operations and on-time departures.

Education

Bachelor of Arts - Criminology and Criminal Justice - Law

Carleton University
Ottawa, ON
01.2022

Real Estate Salesperson Program -

Humber College
Toronto, ON

Skills

  • Technical Skills: Salesforce CRM, Lead Generation Tools, Social Media Marketing, Microsoft Office Suite

Certification

Real Estate Salesperson Program (In Progress),

Conflict Resolution Techniques.

Languages

English (Full Professional Proficiency).

Projects & Initiatives

Lead Generation Strategy - Dilawri Chrysler

  • Developed a digital lead generation strategy that boosted engagement with potential clients by 20%, leading to more qualified prospects.
  • Utilized CRM systems to efficiently monitor and track lead activities, enhancing sales tactics and contributing to increased conversion rates.

Tenant Satisfaction Initiative - Bona Building & Management

  • Organized tenant engagement efforts to address issues before they escalated, contributing to an increase in tenant satisfaction, retention, and overall occupancy rates.

Activities and Community Engagement

Social Media Volunteer

Project AGAPE / April 2021 – August 2021 

  • Managed social media content and used analytics to gauge campaign success.
  • Coordinated outreach initiatives and collaborated with community teams to ensure brand consistency.

Websites

Timeline

Internet Associate

Dilawri Chrysler
01.2024 - 07.2024

Sales Consultant

Defend Guard
08.2022 - 01.2024

Rental Agent

Bona Building & Management
02.2022 - 06.2022

Passenger Service Agent

Menzies Aviation and Porter Airlines
08.2021 - 03.2022

Bachelor of Arts - Criminology and Criminal Justice - Law

Carleton University

Real Estate Salesperson Program -

Humber College

Similar Profiles

CREATE PROFILE
Lillian Ofili