KHEVAN KAWAL
Edmonton,Canada
Summary
Results-driven Sales & Marketing, Events, and Operations leader with a proven track record of driving business growth, enhancing brand recognition, and optimizing operational efficiencies. Adept at executing high-impact Sales & Marketing campaigns, managing large-scale events, and leading cross-functional teams to achieve business objectives. Strong leadership and problem-solving skills with fluency in English and French.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Consumer Sales Associate
Allianz
11.2025 - Current
- Deliver exceptional customer service by addressing inquiries and resolving issues effectively.
- Assist in product demonstrations to enhance customer understanding and engagement.
- Collaborate with team members to streamline sales processes and improve overall efficiency.
- Enhance communication between departments by coordinating weekly meetings focused on improving collaboration.
- Provide exceptional customer service by attentively listening to needs and offering tailored solutions.
- Develop strong relationships with customers, resulting in repeat business and enhanced loyalty.
Sales Supervisor (Part Time)
London Drugs
05.2025 - Current
- Promoted to Sales Supervisor.
- Lead a team of sales associates to drive sales, deliver exceptional customer service, and meet store KPIs.
- Coordinate merchandising, stock rotation, and in-store promotions across departments.
- Forming the Management team with inventory management, loss prevention, and daily operations.
- Train and mentor new team members to ensure compliance with company standards and performance expectations.
Store Pricing Coordinator
London Drugs
01.2025 - 05.2025
- Manage and implement accurate pricing strategies to ensure compliance with company policies and market competitiveness.
- Collaborate with store management to analyze pricing trends and recommend adjustments to maximize profitability.
- Monitor inventory and sales data to optimize price adjustments and minimize discrepancies.
- Ensure all promotional and markdown pricing is executed efficiently, maintaining accuracy across all store departments.
- Work closely with vendors and suppliers to manage price changes and promotions.
- Train and support store associates on pricing procedures and systems.
Marketing Director
Protel Indian Ocean
10.2022 - 12.2024
- Led sales and marketing strategies for hospitality software (PMS, POS, Stock Management), increasing market penetration across the Indian Ocean.
- Spearheaded the redesign of the company website using GoDaddy and Wix, enhancing brand visibility and customer engagement.
- Developed and executed multi-channel marketing strategies in collaboration with Planet Head Office (Germany & UK).
- Organized roadshows, tradeshows, and webinars, increasing brand exposure by 35% and securing high-profile clients.
- Negotiated vendor contracts with XNPOS, Breeze POS, and Jana Stock Management, optimizing marketing and operational budgets.
- Created compelling marketing materials, including brochures, presentations, and digital content, to strengthen brand positioning.
Events & Operations Director | Co-Founder
SSKawal Events (Beats Events)
09.2016 - 12.2024
- Co-founded Beats Events, a specialized branch of SSKawal Events, focused on corporate events, concerts, and high-end private parties.
- Successfully managed over 400 large-scale and mid-size events, from client consultation to execution.
- Implemented cost-saving measures post-COVID, ensuring financial sustainability while maintaining service excellence.
- Established and maintained strong relationships with venue owners and key stakeholders, driving repeat business.
- Collaborated with the HR team to recruit, train, and mentor junior event planners, fostering professional growth and service quality.
Store Manager
Winners
10.2018 - 10.2022
- Managed operations for three supermarkets and one hypermarket, optimizing processes to enhance efficiency and customer experience.
- Led a team of 103 employees, providing coaching, performance evaluations, and training programs.
- Implemented inventory control strategies, reducing shrinkage and ensuring optimal stock levels.
- Developed initiatives to increase sales revenue and improve customer loyalty.
- Handled customer concerns proactively, improving satisfaction and retention rates.
Education
Management
University of Technology
Mauritius01-2015
Skills
- Marketing & Brand Management: Digital marketing, campaign development, brand positioning, SEO, social media strategy, content marketing
- Sales & Business Development: Lead generation, B2B & B2C sales, account management, strategic partnerships
- Event Planning & Management: Large-scale event coordination, corporate event planning, trade show management, sponsorship acquisition
- Operational Excellence & Process Improvement: Inventory control, cost optimization, vendor negotiations, supply chain management
- Leadership & Team Management: Staff training, performance coaching, team leadership, cross-functional collaboration
- Customer Engagement & Retention: CRM strategies, customer journey mapping, data-driven decision-making
- Technical Skills: Google Analytics, HubSpot, Salesforce, Microsoft Office Suite, marketing automation tools
- Languages: English (Fluent), French (Fluent)
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- Candidate for the General Election of Mauritius (2024) – Reform Party, led by Mr. Roshi Badhain.
- Delegate in the Model African Union Summit, Mauritius.
- Inventory Management Certification – Pick and Buy Limited (MQA Approved).
Timeline
Consumer Sales Associate
Allianz
11.2025 - Current
Sales Supervisor (Part Time)
London Drugs
05.2025 - Current
Store Pricing Coordinator
London Drugs
01.2025 - 05.2025
Marketing Director
Protel Indian Ocean
10.2022 - 12.2024
Store Manager
Winners
10.2018 - 10.2022
Events & Operations Director | Co-Founder
SSKawal Events (Beats Events)
09.2016 - 12.2024
Management
University of Technology
ADDITIONAL INFORMATION
- Open to relocation within Canada.
- Authorized to work in Canada.