Lilian Charles Etanekor
Toronto,Canada
Summary
Highly proficient in advanced Excel, microsoft project, Power BI, Results oriented professional seeking a full- time Administrative position with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes that enhance team performance, and contribute to the company's success .
Overview
6
6
years of professional experience
Work History
Salad Bar Clerk
Loblaw Companies Ltd
12.2022 - 12.2024
- Prepared and displayed fresh vegetables and fruits daily, maintaining a clean and attractive salad bar.
- Monitored inventory levels, restocked ingredients, and provided customer service, including answering questions and addressing dietary concerns.
- Trained new employees, maintained high customer service standards during high-volume shifts, and collaborated with team members to ensure excellent service.
Administrative Assistant
Fox Hill FASHION
06.2020 - 06.2022
- Oversaw administrative operations, including coordinating day-to-day tasks, managing senior management's calendars, schedules, and appointments, and ensuring effective communication across teams to drive productivity and efficiency
- Developed and implemented efficient filing systems, both physical and digital, to maintain organized records, and assisted in budget planning, expense tracking, and financial reporting
- Facilitated effective communication among teams, ensuring clear understanding of goals and objectives, maintained confidentiality, and handled sensitive information with discretion, supported senior management in special projects, including market research and competitor analysis
Receptionist / Customer Service Representative
Diamondhills Entertainment
11.2018 - 04.2020
- Provided exceptional service, demonstrated flexibility, and handled sensitive information with discretion
- Managed front desk operations, including answering phone calls, responding to inquiries, and resolving issues in a timely and professional manner
- Coordinated appointments, bookings, and events, ensuring seamless execution and customer satisfaction, while also providing administrative support to the team, including data entry, filing, and record-keeping
Education
Diploma - Business International
SENECA COLLEGE
MARKHAM, ON01.2024
Bachelor - Computer Science
UNIVERSITY OF CALABAR
CROSS RIVER STATE, NIGERIA01.2022
Skills
- Administrative operations
- Integrity and confidentiality
- Customer service
- Digital Marketing
- Microsoft office
- Strategic planning
- Critical Thinking
- Communication and problem solving
- Time Management and organization
Timeline
Salad Bar Clerk
Loblaw Companies Ltd
12.2022 - 12.2024
Administrative Assistant
Fox Hill FASHION
06.2020 - 06.2022
Receptionist / Customer Service Representative
Diamondhills Entertainment
11.2018 - 04.2020
Diploma - Business International
SENECA COLLEGE
Bachelor - Computer Science
UNIVERSITY OF CALABAR