Liia Nahorna
Kelowna,BC
Summary
Creative Hairstylist offers top skills in hair and scalp analysis and styling techniques. Artistic and friendly individual focused on satisfying customers. Commended for establishing strong relationships with clients to generate long-term business.
Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.
Friendly professional dedicated to providing exceptional service to clients through delivery of beauty services. Energetic professional with excellent skill and technique.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Cafe Barista
Barista
Antwerpen , Belgium
12.2022 - 06.2023
- Greeted customers and took orders in a friendly and professional manner.
- Provided detailed information on coffee blends, ingredients and preparation methods.
- Prepared beverages such as cappuccinos, macchiatos, lattes, mochas and espressos.
- Operated commercial espresso machines to produce high-quality drinks.
- Stocked workstations with supplies such as cups, lids, syrups and sauces.
- Maintained cleanliness of cafe area including counters, tables and floors.
- Followed all health and safety regulations while preparing food items.
- Organized inventory of supplies for efficient restocking procedures.
- Received payment from customers using cash registers or POS systems.
- Assisted in setting up displays for promotional materials or events.
- Resolved customer complaints in a polite and timely manner.
Men's Hairdresser
stylist
Lviv
06.2021 - 12.2022
- Greeted customers, answered phones and booked appointments.
- Provided consultations to discuss hairstyle options for clients.
- Shampooed, conditioned and blow-dried client's hair.
- Cut, styled and coloured customer's hair according to their preference using scissors, clippers and colouring products.
- Applied a variety of chemical treatments such as perming, relaxing or straightening services.
- Maintained cleanliness of salon equipment, tools and work areas.
- Performed various spa services including scalp massage, deep conditioning treatment and facial waxing.
- Kept up with current trends in the industry by attending classes or seminars.
- Advised clients on how to maintain their hairstyles at home between visits.
- Suggested retail products to clients that would help them maintain their style.
- Analyzed hair texture and condition before recommending appropriate styling methods.
- Ensured client satisfaction with the quality of service provided.
- Attended fashion shows and other events to stay updated on new styles and techniques.
- Maintained accurate records of client's details including name, contact number, payment information.
- Followed safety protocols when handling chemicals or sharp instruments like scissors or razors.
- Upsold additional services like styling products or accessories to increase revenue for the business.
- Trained new staff members in proper procedures for cutting, styling and colouring hair.
- Developed relationships with regular clients by providing excellent customer service.
- Assisted colleagues in setting up stations before starting a shift or closing down after it ends.
- Ordered supplies from vendors when needed to ensure adequate stock is available at all times.
- Resolved any customer complaints quickly in an efficient manner while maintaining professionalism.
Education
High School Diploma -
Borislavsky Professional Lyceum
Lviv08-2019
Skills
- Razor cutting expert
- Hair artistry professional
- Customer Education
- Outstanding client retention
Timeline
Cafe Barista
Barista
12.2022 - 06.2023
Men's Hairdresser
stylist
06.2021 - 12.2022
High School Diploma -
Borislavsky Professional Lyceum