Liesye Ramirez
San Bruno
Summary
A Passionate and hard worker that's determined to get the job done. A great listener to my colleagues and customers. Someone who is a fast learner and will ask questions if needed since I'm detail focused. Lots of experience in front of the house role in high volume dining environments. Mostly importantly is always open minded and looks toward to any challenge.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Restaurant Server
Sanraku
San Francisco
07.2010 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary inquiries.
- Delivered food and beverages promptly to tables.
- Collaborated with kitchen staff to ensure timely order preparation.
- Maintained cleanliness and organization of dining area.
- Trained new servers on restaurant policies and procedures.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Provided exceptional service to high volume of daily customers.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Calculated charges, issued table checks, and collected payments from customers.
- Trained new cashiers on register operations and customer interaction.
Restaurant Server
Kobe Sake Sushi Restaurant
San Bruno
01.2001 - 05.2010
- Provided exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary inquiries.
- Delivered food and beverages promptly to tables.
- Collaborated with kitchen staff to ensure timely order preparation.
- Resolved guest complaints effectively to enhance satisfaction.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
Restaurant Server
Isobune Sushi
Oakland
09.1994 - 12.1999
- Provided exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary inquiries.
- Delivered food and beverages promptly to tables.
- Operated cash register efficiently during peak hours.
- Processed customer transactions quickly and accurately.
- Managed front-of-house operations and ensured a welcoming atmosphere.
- Handled guest inquiries and resolved issues promptly and professionally.
- Trained new hostesses in customer service and job duties.
Education
Some College (No Degree) - Accounting
Skyline College
San Bruno, CASkills
- Customer service
- Menu knowledge
- Food delivery
- Dining area maintenance
- Training and mentoring
- Effective communication
- Attention to detail
- Problem solving
- Active listening
- High volume dining
- Check payment processing
- Safe food handling
Languages
English
Professional
Indonesian
Professional
Certification
- Food handler license
Timeline
Restaurant Server
Sanraku
07.2010 - Current
Restaurant Server
Kobe Sake Sushi Restaurant
01.2001 - 05.2010
Restaurant Server
Isobune Sushi
09.1994 - 12.1999
Some College (No Degree) - Accounting
Skyline College