Lidio Flor
Brampton,ON
Summary
People focused leader with 20+ years experience in major canadian retail banners.
Servant leadership style approach in which I am dedicated about creating amazing experiences for our staff and customers. Leading with relevance and utilizing data driven insights to be closely connected to our brand, it's people and our customers.
Skilled at managing P&L, Labour cost controls, Shrink, Management, Operating Leverage, SG&A expenses as well as developing exceptional talent in in the communities in which we operate.
Excels in community involvement collaborating with key stakeholders, Non profits, and Local BIA's to build long lasting meaningful relationships.
Overview
12
12
years of professional experience
Work History
Franchisee
Loblaw Companies
Hamilton, ON
05.2022 - Current
- Monitored daily, staff development, BI reporting, inventory, shrinkage, sales targets and profit and loss (P&L).
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Mitigated business risks by working closely with staff members and assessing performance.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Trained new employees on proper protocols and customer service standards.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Franchisee Training Program
Loblaw Companies
Canada Wide
07.2020 - 05.2022
- Developed strong leadership skills while working with new teams nationally, successfully running profitable stores and implementing national programs with key team members.
- Identified issues, analyzed information and provided solutions to problems.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
Store Manager
No Frills
Brampton, ON
12.2010 - 07.2020
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
High School Diploma -
St. Agustine Secondary School
Brampton, ON06.2003
Skills
- Managing P&L (Profit and Loss)
- Labour cost controls
- Shrink Management
- Operating Leverage
- SG&A expenses
- BI Reporting
- Continuous Quality Improvement (CQI)
- Strategic Decision-Making
- Employee Performance Evaluations
- Staff development
- Community Leader through charity
- Inventory Control Procedures
Timeline
Franchisee
Loblaw Companies
05.2022 - Current
Franchisee Training Program
Loblaw Companies
07.2020 - 05.2022
Store Manager
No Frills
12.2010 - 07.2020
High School Diploma -
St. Agustine Secondary School