Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dilip Sukhdeo

Courtice,Canada

Summary

Results-driven professional committed to delivering high-quality work and exceptional service. Known for strong communication and teamwork skills, consistently contributing to the achievement of company goals.

Overview

18
18
years of professional experience

Work History

Franchisee

Jan Pro
Ajax, ON
06.2023 - Current
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Ensured compliance with company policies related to security measures while on duty.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Followed procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Coordinated with other cleaning staff to ensure comprehensive coverage of all areas.
  • Performed routine maintenance tasks on equipment such as changing filters or lubricating moving parts.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.

Seat Assembler/Back-up Team Lead

Lear
Oshawa
09.2021 - Current
  • Worked through each required task and step in production processes.
  • Inspected completed seats for defects in assembly and finish work.
  • Collaborated with team members to ensure efficient workflow throughout the production process.
  • Monitored inventory levels of parts needed for assembling seats.
  • Performed quality checks on products and documented discrepancies.

Franchise Candidate

Loblaw Head Office
01.2013 - 01.2020
  • Able to breakdown and successfully use the Profit & Loss Report.
  • • Excellent knowledge of bookkeeping duties (i.e., invoicing, cash office, safe balancing, and payroll), inventory management with both dry and fresh goods, and promotional planning/merchandising standards.
  • I have managed different parts and aspects of the No Frills business, and I have used many different financial reports to strategically plan the various executions of operating a store at a low cost, while growing the business profitably.
  • Able to analyze Net Promoter Score reports to meet the demands of No Frills' customers. Able to execute not only the vision of our business, but also the growth and the efficiencies that make us profitable as retailers.
  • Successfully completed the overall learning systems, and adapted to SAP and SAP financial systems. Successfully excelled in these systems and continue to learn by teaching and coaching others to use SAP systems as assets to their business.
  • Able to interact and consolidate with vendors and stores to attain and improve Dollar Shop store and category visions (Dollar Shop Lead).
  • Effectively assisted stores in communicating strategy and process, as strategic concepts are constantly changing and being re-innovated.

Store Associate

Palmieri's No Frills
Newcastle
01.2012 - 01.2013
  • Conducted price checks and updated pricing information as needed.
  • Improved customer service feedback scores through outstanding service.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained cleanliness and organization of store shelves and displays.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Utilized computer systems for order entry, tracking, invoicing and other related tasks.
  • Monitored employee performance to ensure adherence to company standards.
  • Assigned duties such as restocking shelves or cleaning work areas to team members.
  • Unloaded and moved merchandise to maintain aisles and set up product displays.

Store Associate

Frank’s No Frills
Whitby
01.2010 - 01.2012
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Resolved customer complaints promptly with professionalism and courtesy.
  • Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
  • Maintained records related to sales for store management.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Maintained knowledge of current promotions, policies concerning payment and exchanges.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Followed loss prevention guidelines to deter theft.
  • Organized promotional displays throughout the store in accordance with corporate guidelines.

Manager, Meat Department

Frank’s No Frills
Whitby
01.2007 - 01.2010
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Produced thorough, accurate and timely reports of project activities.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Conducted performance evaluations, providing feedback and coaching for team development.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.

Education

OSSD -

Winston Churchill Collegiate Institute
Scarborough
01.2004

Skills

  • Profit and loss analysis
  • Inventory management
  • Promotional planning
  • Customer relationship management
  • SAP systems
  • Employee training
  • Sales data analysis
  • Team leadership
  • Strategic planning
  • Risk assessment
  • Effective communication

References

Available Upon Request

Timeline

Franchisee

Jan Pro
06.2023 - Current

Seat Assembler/Back-up Team Lead

Lear
09.2021 - Current

Franchise Candidate

Loblaw Head Office
01.2013 - 01.2020

Store Associate

Palmieri's No Frills
01.2012 - 01.2013

Store Associate

Frank’s No Frills
01.2010 - 01.2012

Manager, Meat Department

Frank’s No Frills
01.2007 - 01.2010

OSSD -

Winston Churchill Collegiate Institute

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Dilip Sukhdeo