LIDIA JEBRAEIL
El Cajon,CA
Summary
Passionate and dedicated aspiring interior designer with a solid educational background and strong communication skills. Excited to apply creativity, attention to detail, and design principles to craft functional and visually compelling spaces. Eager to contribute to a dynamic team, where hands-on experience can be gained and design expertise can be advanced.
Overview
9
9
years of professional experience
Work History
Assistant Designer
State Stone Work Inc
1370 Hill Street El Cajon CA 92020
01.2016 - 11.2024
- Stayed informed about company offerings and industry trends, consistently recommending products that resulted in a 15% increase in customer satisfaction.
- Quoted prices, credit terms, and bid specifications for approximately 50+ projects per month, ensuring accurate and timely responses.
- Selected products for over 100 clients based on their specific needs, product specifications, and regulations, achieving a 20% improvement in customer retention.
- Developed and maintained strong relationships with over 30 professionals within the assigned territory, resulting in a 10% increase in repeat business.
- Assisted approximately 25 customers daily in selecting products, offering design advice, and finalizing purchases, contributing to a 25% increase in daily sales.
- Utilized suggestive selling techniques to drive sales, boosting overall revenue by 18% year-over-year.
- Collaborated with the lead designer on 50+ design projects, incorporating client feedback to enhance design outcomes, leading to a 30% increase in client referrals.
- Contributed to streamlining design processes, increasing team efficiency by 15%, and improving project turnaround times.
Customer Support Executive
SEARS
El Cajon
01.2018 - 01.2019
- Built customer trust and confidence by consistently demonstrating a persuasive, composed, and professional demeanor, leading to a 20% increase in customer retention.
- Met and exceeded company-defined sales goals by achieving a 15% higher sales target each quarter, contributing to overall team success.
- Assisted an average of 30 customers daily in locating products and checking availability at other locations, improving customer satisfaction by 25%.
- Maintained a professional image aligned with company brand values, contributing to a 10% increase in positive customer feedback and reviews.
Education
Bachelor of Arts - Interior Architecture
San Diego State University
San Diego, CA05.2023
Associate of Arts - Interior Design
Grossmont College
La Mesa, CA05.2022
Skills
- Creative Design & Concept Development
- Final Sketching & Rendering
- Interior Decorating & Space Planning
- Seasonal Design Planning & Trend Forecasting
Design & Conceptualization
Technical Proficiency
- SketchUp & 3D Modeling
- AutoCAD & Technical Drafting
- Active Listening & Client Communication
- Presentation Boards & Visual Communication
- Furniture Selection & Sourcing
Client & Presentation Skills
Languages
Arabic
Full Professional
Turkish
Native or Bilingual
Chaldean
Native or Bilingual
Timeline
Customer Support Executive
SEARS
01.2018 - 01.2019
Assistant Designer
State Stone Work Inc
01.2016 - 11.2024
Bachelor of Arts - Interior Architecture
San Diego State University
Associate of Arts - Interior Design
Grossmont College