Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
To me working is like my hobbies I normally don't get tired of work staying at hom s like boring me
To me working is like my hobbies I normally don't get tired of work staying at hom s like boring me
Additional Information
Timeline
Generic

Liban Jama

Calgary,Canada

Summary

Experienced retail and business professional with over 10 years in managing sales, customer service, and day-to-day store operations. Strong leadership background with experience as a business owner, sales manager, and retail supervisor. Fluent in English and Arabic.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Part-Time Account Manager

King Fahd plaza building
12.2021 - 07.2025
  • As an account manager I built strong client relationships, drove sales growth and delivered tailored solutions with exceptional service- Oversaw day-to-day store activities including inventory, cash handling, and staff coordination Ensured excellent customer service and efficient checkout operations
  • Supported recruitment and training of junior staff during peak seasons

Sales Manager

Midwest Forex Bureau
09.2019 - 05.2025
  • - Oversaw daily sales operations, trained staff, and supported currency exchange activities
  • - Managed customer relationships and ensured compliance with regulatory standards
  • - Developed strategies to improve service delivery and boost branch revenue

Warehouse Manager

WABERI GENERAL TRADING Company LTD
01.2014 - 08.2019
  • - Managed daily operations of a busy Warehouse, including purchasing, inventory control, and customer service
  • - Handled budgeting, record-keeping, and vendor relationships
  • - Trained and supervised part-time staff and ensured high customer satisfaction
  • - Created marketing promotions and maintained positive community engagement

Education

Diploma - Human Resources & Management

African Population Institute
01.2016

Short Course - Account Management

Makerere college of languages
01.2016

Diploma - Business and Marketing

Makerere College
Kampala
01.2014

Skills

  • - Retail Operations
  • - Team Leadership
  • - Customer Service
  • - Inventory account & Management
  • - Sales & Marketing
  • - Fluent in English Swahili and Arabic

Languages

English
Full Professional

Accomplishments

1. I consistently led my team to exceed monthly sales targets.


2. I trained new staff who became top performers in the store.


3. I improved store organization, reduced losses, and boosted efficiency.


4. I built strong customer relationships that increased repeat business.


5. I managed daily operations smoothly while keeping the team

Certification

Currently can't reach it

To me working is like my hobbies I normally don't get tired of work staying at hom s like boring me

To me working is like my hobbies I got bored if I'm not working,  so hard working person

To me working is like my hobbies I normally don't get tired of work staying at hom s like boring me

I am a person who is dedicated to his work. I do not work just to get a salary, but to be loved and desired by the place where I work. I want to be a unique model and an example to be followed in good work management and raising the morale of the employer and the workers as well. Some people may like a lot of vacation, but I do not. I am either at work or at home, reading, arranging and organizing. Of course, every person makes mistakes and gets things right, but I will not be ashamed to admit my mistakes and correct my mistakes and negligence.

Additional Information

I don't want a place where I work for a week, two weeks, a month, or a year. Rather, I want a place where I put all my effort into developing and innovating, a place where the employer feels like I am a partner, not a worker.

Timeline

Part-Time Account Manager

King Fahd plaza building
12.2021 - 07.2025

Sales Manager

Midwest Forex Bureau
09.2019 - 05.2025

Warehouse Manager

WABERI GENERAL TRADING Company LTD
01.2014 - 08.2019

Diploma - Human Resources & Management

African Population Institute

Short Course - Account Management

Makerere college of languages

Diploma - Business and Marketing

Makerere College
Liban Jama