Liam Sutherland
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Landscaper
B Squared Interlock And Patio Design
04.2023 - 08.2023
- Ensured long-lasting installations by properly preparing surfaces before laying interlock materials, including leveling and compacting the base.
- Collaborated with team members for timely completion of large-scale projects, maintaining high-quality results.
- Ensured client satisfaction by skillfully installing interlocking systems with close attention to detail.
Online Bill Management Support (OBM)
Bell Canada
06.2022 - 09.2022
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed time efficiently in order to complete all tasks within deadlines.
Amateur Sport Manager
Associate for the East Region Soccer League
05.2021 - 06.2022
- Enhanced league performance by implementing effective team management strategies.
- Oversaw event planning logistics, ensuring smooth execution of tournaments, games, and other events.
- Streamlined scheduling processes for improved league efficiency and organization.
Meat Clerk
Meat Clerk At Johnsson’s Independent Grocer
05.2019 - 08.2020
- Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
- Cut meats to customer specifications and answered questions about specialty products.
- Prepared and packaged meat products by cutting and grinding meat to customer specifications.
- Maintained sanitation standards within the department by adhering to strict cleaning procedures and guidelines.
Youth Soccer Referee
Soccer Referee With Kemptville District Soccer Club
05.2015 - 09.2018
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
- Supported youth soccer programs through refereeing games for various age groups and skill levels
- Provided constructive feedback to players and coaches to enhance performance and maximize potential.
Education
High School Diploma -
St Michaels Catholic High School
Kemptville, ONBachelor of Science - Chemistry
Queens University
Kingston, ON06.2024
Skills
- Strong Work Ethic
- Flexible and Adaptable
- Responsible and Punctual
- Customer service experience
- Focused and Disciplined
- Problem-solving abilities
- Critical Thinking
- Proficient in Excel and Word
- Patience and Tolerance
Extracurricular Activities
Soccer Hockey Fantasy Hockey Marathons Triathlons
References
Available upon request
Timeline
Landscaper
B Squared Interlock And Patio Design
04.2023 - 08.2023
Online Bill Management Support (OBM)
Bell Canada
06.2022 - 09.2022
Amateur Sport Manager
Associate for the East Region Soccer League
05.2021 - 06.2022
Meat Clerk
Meat Clerk At Johnsson’s Independent Grocer
05.2019 - 08.2020
Youth Soccer Referee
Soccer Referee With Kemptville District Soccer Club
05.2015 - 09.2018
High School Diploma -
St Michaels Catholic High School
Bachelor of Science - Chemistry
Queens University
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