Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Overview
4
4
years of professional experience
Work History
Crew Trainer
McDonald's Canada
06.2019 - 09.2023
Provided coaching and mentoring to employees.
Analyzed and evaluated training effectiveness and program outcomes.
Documented training and progress on a database to enable tracking history and maintained accurate records.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
Education
Bachelor of Arts - Economics And Financial Management
Wilfrid Laurier University
Waterloo, ON
04.2025
High School Diploma -
St. David Catholic Secondary School
Waterloo, ON
06.2020
Skills
Excellent Collaboration Skills
Quality Assurance
Proficient with Microsoft Office
Punctual
Work Well Under Pressure
Strong Decision Making
Timeline
Crew Trainer
McDonald's Canada
06.2019 - 09.2023
Bachelor of Arts - Economics And Financial Management