Hard-working individual seeking employment to apply organizational skills and improve customer satisfaction. Motivated worker interested in being challenged with new and different experiences. Looking to further expand on communications.
Overview
7
7
years of professional experience
Work History
Sales Associate
Hot Topic
11.2024 - Current
Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
Engaged with customers to build rapport and loyalty.
Maintained a clean and organized work environment to enhance the shopping experience for customers
Effectively communicated promotions, discounts, and special offers to customers at the point of sale
Assisted customers in selecting products that best fit their needs by providing detailed product information and demonstrations
Increased average order size by suggesting complementary products or upgrades based on customer preferences
Efficiently operated cash register, accurately processing customer transactions and providing excellent customer service
Collaborated with team members to ensure smooth store operations during busy periods
Performed price checks on items as requested by customers or fellow employees
General Merchandise Associate & Inbound
Target
09.2021 - Current
Unloading merchandise from store trucks.
Using U-boat carts, flats, and pallets to organize boxes and stock products.
Restock, arrange, and organize merchandise on store floor.
Prepping and bagging online orders for in store pick up.
Assist customers by providing information and directing them to items or locations needed.
Place prices or signs on backdrops, merchandise, or floor.
Arrange merchandise, backdrops, or other accessories, as shown in prepared sketches.
Food Service Worker
Universal Studios Hollywood
11.2022 - 06.2023
Learned to work all areas of operation in front of house.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Developed and maintained positive relationships with customers to enhance service.
Demonstrated knowledge of menu items and corresponding ingredients.
Directed guests to tables, endured enough space and seats were available while providing extra napkins and condiments if needed.
Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Processed customer payments and balanced cash drawers.
Processed orders and sent to kitchen employees for preparation.
Prepared and served various drink items to customer specifications in fast-paced environments.
Bussed and reset tables to keep dining room and work areas clean.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Removed trash, swept, and mopped floors for professional appearance.
Served and assisted by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Verified prepared food met standards for quality and quantity before serving to customers.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Assembly Worker
Milgard Windows & Doors
12.2019 - 04.2020
Attach parts together with hinges using screws and power tools.
Using foot operated machine press for aluminum parts.
Cleaning assembled windows glass and frame, checking for any issues before sending for wrapping.
Sweep and clean work areas.
Cashier
Goodwill Industries
05.2018 - 12.2019
Greet customers entering establishments.
Operated cash register for cash and credit card transactions.
Maintain clean and orderly checkout areas and storefront and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Wrapping fragile items, bagging, and boxing customer purchases.
Offer customers carry-out service at the completion of transactions.
Restocked, arranged, and organized merchandise.
Educated customers on promotions to enhance sales.
Assist customers by providing information and resolving their complaints.
Answering questions about store policies and concerns to support positive customer experiences.