Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lia Byrd

San Leandro

Summary

Driven individual with 2 years of affordable housing experience with a desire to serve others and provide equitable housing opportunities. Dedicated to learning and collaborating with others to achieve the best results to every project.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Property Operations Specialist I

The City of Alameda Housing Authority
Alameda
06.2025 - Current
  • Lead completion of lease up project for new properties: Estuary I and Linnet Corner
  • Facilitate weekly lease up meetings for Linnet Corner
  • Provide data analysis on the status of applicants for each property
  • Schedule and maintain a record of the portfolio's annual HQS inspections.
  • Track items needed for repairs in units that failed HQS
  • Prescreen applicants for all Project Based Voucher units in portfolio
  • Submit data reports of property Invoices, pending approvals, and Aged Recievable payments from applicants
  • Coordinate and host meetings with Property Management team and temporary staff for project updates

Property Operations - Program Assistant

City of Alameda Housing Authority
04.2024 - 06.2025
  • Received Low Income Housing Tax Credit certification within three months of employment
  • Calculate and track vacancy loss, unit turn dates, and security deposit returns for the Board of Commissioners' packet monthly
  • Conduct unit inspections and property site visits to uphold curb appeal
  • Review tenant files for Tax Credit Allocation Committee
  • Coordinated presentation and presented at resident Town Hall meetings
  • Manage the leasing of project-based voucher units and the timeline of move-in dates.
  • Manage the HQS pass and fail tracking spreadsheet.
  • Collaborate with the Housing Programs department to implement the Restore and Rebuild project for senior property.
  • Process invoices in YARDI
  • Pull reports in YARDI, and provide data analysis to the director and executive director.

Affordable Housing Development Analyst Intern

The Kelsey
06.2023 - 05.2024
  • Conduct research into state funding sources for disability housing, organized in Google spreadsheets
  • Create resource documents (i.e affordable housing terms glossary, fact sheets on LIHTC, Section 811, and QAP, Input/User testing organizations)
  • Assist in completion of Housing and Community Development Infill Application for Humboldt, CA
  • Assist in completion of Alabama Housing Finance Agency 2024 Community Housing Development Organization application
  • Attend trainings on various topics such as communication, finance, loan documentation, and rent calculations in Microsoft Excel
  • Visit multiple sites for upcoming and finished affordable housing properties
  • Collaborate with Policy and Advocacy, Housing Development, and Residents Services teams for various assignments

Pro Shop Attendant

Monarch Bay Golf Club
01.2022 - 03.2024
  • Opened and closed pro shop
  • Trained new employees on software operations
  • Check in members and guests using POS (Point of Sale) system
  • Managed phone calls to book tee times and answer questions pertaining to golf operations.
  • Stocked merchandise
  • Educated members and customers on new products, services and club membership
  • Operated cash register to accept cash, credit card and gift card payments.
  • Maintained full knowledge of golf tournaments and events to answer member questions pertaining to events.

Education

Bachelor of Science - Sociology

California State University - East Bay
Hayward, CA
05.2024

High School Diploma -

San Leandro High School
San Leandro, CA
06.2020

Skills

  • Customer service
  • Administrative support
  • Data entry
  • Documentation management
  • Excellent verbal and written communication
  • Research abilities
  • MS Office, Excel, Word, and PowerPoint
  • Data analysis
  • Yardi
  • Low Income Housing Tax Credit knowledge
  • Fair housing regulations

Certification

Low Income Housing Tax Credit Specialist

Timeline

Property Operations Specialist I

The City of Alameda Housing Authority
06.2025 - Current

Property Operations - Program Assistant

City of Alameda Housing Authority
04.2024 - 06.2025

Affordable Housing Development Analyst Intern

The Kelsey
06.2023 - 05.2024

Pro Shop Attendant

Monarch Bay Golf Club
01.2022 - 03.2024

Bachelor of Science - Sociology

California State University - East Bay

High School Diploma -

San Leandro High School

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Lia Byrd