Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leyna Dao

Garden Grove

Summary

Innovative and efficient college student with extensive customer service experience and ability to reach mutually satisfactory resolutions. Effective at building connections, conflict resolution, and managing projects, even under pressure and in stressful situations. Confident and dependable leader who can adapt and thrive in both cooperative and independent scenarios.

Overview

4
4
years of professional experience

Work History

Cast Member

Disneyland Resort
03.2022 - Current
  • Created a magical experience for families by providing services such as distributing quality food and merchandise
  • Handled crowds of guests as guest-control during special events to ensure safety

Team Member

Tastea
05.2021 - 01.2022
  • Provided and distributed drinks and food items that meet rigorous quality standards
  • Frequently managed and restocked inventory whilst maintained a clean work environment

Guest Service Advocate/Checkout Advocate

Target
07.2019 - 03.2021
  • Analyzed customer issues and complaints while providing solutions in a timely manner

Education

Bachelor of Science - Psychological Sciences

University of California, Irvine
CA
06.2024

High School Diploma -

Westminster High School
Westminster, CA
06.2020

Skills

  • Bilingual in English and Vietnamese
  • Complex problem-solving skills
  • Customer service background
  • Sales expertise

Timeline

Cast Member

Disneyland Resort
03.2022 - Current

Team Member

Tastea
05.2021 - 01.2022

Guest Service Advocate/Checkout Advocate

Target
07.2019 - 03.2021

Bachelor of Science - Psychological Sciences

University of California, Irvine

High School Diploma -

Westminster High School

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Leyna Dao