Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Ferguson

Victoria,BC

Summary

As a dependable and customer-focused individual, I have successfully managed multiple responsibilities while maintaining a positive attitude during my time in the customer service industry. This experience has greatly contributed to the development of my interpersonal, communication, and multitasking skills.


In addition to my industry-specific skills, I bring a unique asset to my role - bilingualism in both French and English. This language proficiency allows me to engage with a broader audience and enhance overall customer experience.


Furthermore, I am proud to have completed my high school diploma, a milestone that reflects my commitment personal and professional growth. This accomplishment has instilled in me a strong work ethic, attention to detail, and a dedication to meeting goals and deadlines.


With a combination of practical and professional experience in customer service, bilingual communication skills, and a solid educational foundation, I am well-equipped to contribute positively to any team and provide exceptional service in a dynamic work environment.

Overview

1
1
year of professional experience

Work History

Cast Member

Cineplex Odeon Westshore Cinemas
06.2022 - Current
  • Greeted customers with a smile and provided friendly, knowledgeable service.
  • Provided customer service by selling tickets and merchandise and answering questions.
  • Maintained lobby, hallway and auditorium cleanliness using various sanitation practices.
  • Helped customers complete purchases, locate items and join reward programs.
  • Completed inventory counts and ordered merchandise.

Education

High School Diploma -

École Victor-Brodeur
Victoria, BC
06.2023

Skills

  • Strong customer service skills
  • Maintaining food safety protocols
  • Addressing customer inquiries
  • Bilingual in French and English
  • Able to work in a team and collaborative environment

Timeline

Cast Member

Cineplex Odeon Westshore Cinemas
06.2022 - Current

High School Diploma -

École Victor-Brodeur
Kelsey Ferguson