Lexy Mendoza
Antelope
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Associate
DJ's Wash & Dry
06.2024 - 08.2025
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained safety practices at all times to protect personnel and laundry loads.
- Cleaned machine filters and lubricated equipment.
- Restocked supply inventories and notified supervisors of shortages for customer convenience.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Used POS system to collect payments from customers, providing invoice for proof of transaction.
Education
High School Diploma -
Antelope High School
Antelope, CASkills
- Customer support
- Customer service
- POS system operation
- Inbound and outbound calling
- Stock replenishment
Certification
Food Service Handler Certification
Timeline
Customer Service Associate
DJ's Wash & Dry
06.2024 - 08.2025
High School Diploma -
Antelope High School