Levent Eren Buyukbas
Tahoe Vista
Summary
Motivated Management Information Systems (MIS) student with over 2 years of experience in hospitality and customer service roles. Skilled in using information systems, managing guest data, and supporting operational processes in fast-paced environments. Experienced in resort operations and front-facing guest services. Seeking a Front Desk internship to apply MIS knowledge in hospitality operations, including reservation systems, guest management, and service process improvement.
Overview
2
2
years of professional experience
Work History
Recreation Attendant
Everline Resort & Spa
Olympic Valley
06.2025 - Current
- Assisted guests with rentals and provided clear instructions, ensuring accurate tracking of equipment and activity reservations.
- Delivered professional customer service to a high volume of guests, gaining exposure to hospitality operations and guest management processes.
- Set up and maintained indoor/outdoor recreational areas, supporting smooth resort operations and organization.
- Collaborated with team members to coordinate activities, ensuring safe and enjoyable experiences for all guests.
Server
Cooksta
Izmir
03.2023 - 06.2025
- Delivered professional customer service in a fast-paced environment, developing strong guest communication and problem-solving skills.
- Utilized point-of-sale (POS) systems to process orders and transactions accurately, strengthening experience with digital record-keeping.
- Coordinated closely with kitchen and team members to ensure efficient workflow and timely service.
- Maintained organized workstations and managed inventory, supporting smooth operational processes.
Education
Management Information Systems
Yasar University
Izmir, Turkey06.2027
Skills
- Information Systems & Technology: Reservation & property management software, database management, Microsoft Office Suite, basic SQL, system analysis
- Guest Services & Hospitality Operations: Front desk support, check-in/check-out processes, activity reservations, billing, guest data management
- Management & Organizational Skills: Workflow coordination, process improvement, teamwork, multitasking in fast-paced environments
- Communication & Interpersonal Skills: Professional verbal and written communication, problem-solving, conflict resolution, service orientation
Languages
- English
- Turkish
Timeline
Recreation Attendant
Everline Resort & Spa
06.2025 - Current
Server
Cooksta
03.2023 - 06.2025
Management Information Systems
Yasar University