Lev Polukarov
Hamilton,ON
Summary
Dynamic sales professional with a proven track record at Imperial Finish, excelling in direct sales and customer engagement. Leveraged exceptional problem-solving skills to boost customer satisfaction and drive service appointments. Bilingual in English and Russian, adept at digital marketing strategies that increased clinic sales by 5%.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Door-to-Door Sales Representative
Imperial Finish
Mississauga, Ontario
06.2025 - 08.2025
- Conducted door-to-door sales presentations to promote mobile car detailing services.
- Scheduled appointments for mobile car detailing service at customer locations.
- Engaged customers through door-to-door sales presentations and product demonstrations.
- Utilized mobile devices for tracking leads, appointments, and customer interactions efficiently.
Contact Center Agent
Astra Dent
Moscow, Russia
06.2024 - 08.2024
- Scheduled at least three dental appointments daily to optimize clinic operations.
- Resolved customer inquiries and concerns, elevating clinic reviews from 4.5 to 4.8 stars in July.
- Guided a minimum of five customers each day in selecting appropriate services offered by clinic.
- Promoted clinic services through tailored digital and verbal communication, boosting sales by 5% in June.
- Developed strong social skills through daily interactions with hundreds of customers, ensuring effective engagement.
Courier
Dostavista
Moscow, Russia
06.2023 - 09.2023
- Delivered packages up to 10 kg within a 30 minutes time limit.
- Entrusted expertise in loading, unloading, and securing packages to prevent damage during transportation, reducing probability of damage to 0%.
- Familiarized in using GPS systems and maps for efficient navigation resulting on delivering over 95% of packages on time.
- Completed a minimum of 10 deliveries within 10 hours every day.
Education
Bachelor of Commerce - Level 2
DeGroote School of Business, McMaster University
Hamilton, ON08.2025
High school diploma -
William Academy
Cobourg, ON05.2024
Skills
- Direct sales
- Customer Service (less than 1 year)
- Digital Marketing
- Phone Marketing
- Delivery Navigation and transportation
- English - advanced
- Russian - advanced (native speaker)
- Exceptional Stress Management
- Quick problem solving
Career Skills
- Direct sales
- Customer Service (less than 1 year)
- Digital Marketing
- Phone Marketing
- Delivery
- Navigation and transportation
- English - advanced
- Russian - advanced (native speaker)
- Exceptional Stress Management
- Quick problem solving
Languages
English
Full Professional
Russian
Native/ Bilingual
Certification
- Food Handler Certification
Accomplishments
- Student Council Treasurer Award
- High Performance in Business Award
- DeGroote School of Business 24 Hour Case Classroom Winner Award
Timeline
Door-to-Door Sales Representative
Imperial Finish
06.2025 - 08.2025
Contact Center Agent
Astra Dent
06.2024 - 08.2024
Courier
Dostavista
06.2023 - 09.2023
Bachelor of Commerce - Level 2
DeGroote School of Business, McMaster University
High school diploma -
William Academy
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