Riley DeLong
Waterloo,ON
Summary
Proven achiever with a track record of enhancing customer satisfaction and sales at Home Service Solutions through exceptional service and rapport-building. Skilled in direct sales and communication, adept at persuasion and objection handling. Demonstrates a strong work ethic and goal-oriented approach, contributing significantly to team objectives and individual performance improvements.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Door-to-Door Sales Representative
Home Service Solutions
05.2024 - 08.2024
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
Cashier
Food Basics
02.2023 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
COVID-19 Screener
Sienna Senior Living
05.2022 - 11.2022
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
Dietary Aide
Sienna Senior Living
03.2022 - 11.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Deli Clerk
Foodland
12.2021 - 03.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
Education
Bachelor of Arts - Economics
Wilfrid Laurier University
Waterloo, ON04.2027
Skills
- Building rapport
- Goal-Oriented
- Persuasion techniques
- Objection handling
- Cold-calling
- Customer Service
- Direct Sales
- Excellent Communication
Certification
Smart Serve Ontario - Apr 2024
Introduction to Excel - Feb 2024
First Aid CPR & AED - Feb 2023
Food Safety & Handling Certificate - Feb 2023
WHMIS - Jan 2022
References
Emma Perston - Social Worker - 226.339.2657
Paula LeBrun - EDSS Vice-Principal - 519.217.2868
Sam Groves - WLU Residence Don - 519.217.2868
Ryan Frame - Regional Sales Distributor HSS - 519.498.1124
Timeline
Door-to-Door Sales Representative
Home Service Solutions
05.2024 - 08.2024
Cashier
Food Basics
02.2023 - 05.2023
COVID-19 Screener
Sienna Senior Living
05.2022 - 11.2022
Dietary Aide
Sienna Senior Living
03.2022 - 11.2022
Deli Clerk
Foodland
12.2021 - 03.2022
Bachelor of Arts - Economics
Wilfrid Laurier University
Smart Serve Ontario - Apr 2024
Introduction to Excel - Feb 2024
First Aid CPR & AED - Feb 2023
Food Safety & Handling Certificate - Feb 2023
WHMIS - Jan 2022
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