Leticia Prado
San Pablo
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
13
13
years of professional experience
Work History
Warehouse Picker
Amazon
Richmond
11.2017 - 06.2020
- Assisted with loading and unloading trucks manually when necessary.
- Used handheld scanners to key in data for packages.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Followed established procedures for receiving, storing, rotating, picking and shipping merchandise.
- Read orders to verify attributes and quantities of merchandise.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Collaborated with team members on projects as needed.
- Verified accuracy of picked items against pick list or customer order.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
MEDA Volunteer, AmeriCorps
01.2015 - 01.2016
- Implemented procedures to ensure client transition through career, financial and housing programs
Customer Service Representative
Advance America
01.2010 - 01.2012
- Processed new applications
- Performed cash and check transactions
- Performed collection calls
- Balanced register at end of day
- Completed daily and monthly status reports
Teller
Chase
01.2009 - 01.2010
- Processed monetary transactions
- Balanced cash drawer at the end of day
- Identified and made sales referrals
- Answered incoming calls and customer inquiries
POS Associate
Kohl’s
01.2007 - 01.2008
- Greeted customers and processed purchases accurately and efficiently
- Maintained a neat, clean and organized area
- Assisted with department recovery
- Provided assistance on the sales floor
Seasonal Sales Associate
01.2017
- Organized soft lines for visual display
- Great communication with coworkers to meet completion deadlines
- Maintained a clean and organized work area to ensure safety
Education
Clerical Transportation Certificate -
Word Processing Certificate -
High School Diploma -
Skills
- Data entry
- Team collaboration
- Visual merchandising
- Effective communication
- Troubleshooting techniques
- Problem-solving abilities
- Team building
- Payment processing
- Building rapport
- Adaptable learning
- Clerical support
- Banking operations support
- Adaptability
- Relationship building and management
- Spanish speaking
- Transaction processing accuracy
Languages
- English, Written and verbal fluency
- Spanish, Written and verbal fluency
Timeline
Warehouse Picker
Amazon
11.2017 - 06.2020
Seasonal Sales Associate
01.2017
MEDA Volunteer, AmeriCorps
01.2015 - 01.2016
Customer Service Representative
Advance America
01.2010 - 01.2012
Teller
Chase
01.2009 - 01.2010
POS Associate
Kohl’s
01.2007 - 01.2008
Clerical Transportation Certificate -
Word Processing Certificate -
High School Diploma -
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