Leticia Caban
Sacramento
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
River's Edge Cafe
06.2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in menu knowledge, effectively communicating specials and recommendations to patrons.
- Adapted to fast-paced environments, managing multiple tables while prioritizing guest needs.
Server
Azayaka Japanese Fusion
01.2026 - 06.2026
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved guest complaints promptly, enhancing overall satisfaction through effective problem-solving skills.
- Cultivated warm relationships with regular customers.
Checker / Cashier
Nugget Markets
04.2024 - 01.2026
- Delivered exceptional customer service while managing high-volume transactions in a fast-paced environment.
- Executed accurate cash handling and transaction processing to ensure financial integrity.
- Engaged in 100+ guest interactions daily.
Education
Associate of Science -
Sacramento City College
Sacramento, CA05-2028
High School Diploma -
Sheldon High School
Sacramento, CA05-2024
Skills
- Exceptional customer service
- Strong work ethic
- Cash handling
- Guest engagement
- Safe food handling
- Suggestive selling
Certification
ServSafe Certified and ServSafe Alcohol Certified
Timeline
Server
Azayaka Japanese Fusion
01.2026 - 06.2026
Server
River's Edge Cafe
06.2025 - Current
Checker / Cashier
Nugget Markets
04.2024 - 01.2026
Associate of Science -
Sacramento City College
High School Diploma -
Sheldon High School
AWARDS
UC Davis Health Equity Certification of Completion, Teen Biotech Challenge 2023: Second Place in a National Competition, Teen Biotech Challenge 2022: Second Place in a National Competition, Top 10 Class Rank, Weighted GPA : 4.5 GPA