Leslie Delgado
San Jose
Summary
I am passionate hardworking individual that is looking for career opportunities related to my academic field of social service or law enforcement. Also deeply interested within furthering my career by networking and branching out to different opportunities. Also invested towards furthering my career education by obtaining higher education and seeking employment opportunities. Thank you so much, and look forward to connecting with you soon learning more about potential career opportunities with field of criminal justice. I am motivated to seek growth in opportunities for future career goals.
Overview
3
3
years of professional experience
Work History
Retail Stock Support Associate
LOFT
San Jose, CA
05.2025 - Current
- Assisted customers with product inquiries and purchases, enhancing overall shopping experience.
- Managed inventory levels, ensuring timely restocking of merchandise to meet customer demand.
- Balanced multiple tasks simultaneously, maintaining focus on delivering optimal outcomes for each client interaction.
- Provided seller support on refunds, posted feedback and policy changes.
- Improved customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Demonstrated adaptability by quickly learning new software tools and technologies as needed for providing seamless support experiences.
- Tracked and documented customer interactions in customer relationship management system to maintain accurate records.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Retail Stock Support Associate
Tapestry- Coach Retail Store
05.2025 - Current
- Receive shipment and transfers new items coming into the retail store and sorts out the inventory products by organizing them through labeling shipment.
- Greeting new customers walking into the store and makes sure to provide retail store experience. Assisted customers with product inquiries and enhanced overall retail experience.
- Implemented visual merchandising strategies to optimize product displays.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Ensured welcoming retail experience by greeting customers and helping them with retail assistance.
- Process shipment/transfers according to Coach standards and timeframes Organize and clean stock room daily; to include offsite / remote warehouse as applicable Shift/organize product in the stockroom;
- Participate in store physical inventory counts, as scheduled Maintain Company Loss Prevention standards
Bilingual Legal Receptionist
Sedona Law Group
08.2024 - 09.2024
- Managed front desk operations while demonstrating strong interpersonal skills and attention to detail in handling client inquiries and legal documentation.
- Coordinated scheduling, maintained confidential records, and facilitated communication between attorneys and clients with precision and professionalism.
- Streamlined office workflows by implementing efficient filing systems and supporting legal team with administrative tasks and client relations.
- Enhanced client satisfaction through prompt response times and accurate message delivery while maintaining organized case file management.
- Demonstrated strong multitasking abilities by managing concurrent priorities, including call handling, visitor reception, and document preparation.
- Processed sensitive legal documents and managed client communications while maintaining strict confidentiality standards and optimizing office filing protocols.
Summer Camp Program Manager
Right At School
06.2024 - 07.2024
- Managed summer camp activities, ensuring smooth transitions and staff presence during breaks.
- Registered students, assisted parents with portal setup, and maintained accurate attendance records.
- Communicated with parents about their child's educational needs, addressing concerns and fostering relationships.
- Prepared and set up for program events, enhancing the overall camp experience.
- Maintained communication with school staff and parents regarding program updates and daily reminders for afterschool schedule.
- Intervened with behavioral problems with students and solved issues by using positive reinforcement.
- Provided a positive environment for students to feel welcomed and included in fun afterschool summer camp activities.
Afterschool Program Leader
Think Together
10.2023 - 02.2024
- Managed after-school program, providing educational services and enrichment activities to youth middle school students.
- Created and implemented lesson plans to foster a positive learning environment and growth mindset.
- Provided academic assistance and engaged students in extracurricular activities.
- Built positive relationships with students, enhancing their overall program experience. Developed comprehensive after-school curriculum focused on student engagement and academic growth, while mentoring youth through educational challenges.
- Pioneered creative enrichment activities that fostered student leadership skills and promoted collaborative learning environment.
- Evaluated student progress through structured assessments, adapting teaching methods to address individual learning needs.
Academic Mentor
Educational Opportunity Program
01.2023 - 08.2023
- Guided first-generation students at SJSU by scheduling bi-weekly and monthly meetings, enhancing their campus adjustment.
- Improved student engagement through consistent 1:1 mentoring sessions, fostering academic success.
- Developed strong computer and scheduling skills using Google Calendar, ensuring efficient appointment management. Implemented comprehensive mentoring strategies for first-generation students, facilitating academic growth and campus integration through structured guidance sessions.
- Streamlined student support processes by integrating digital scheduling tools and maintaining detailed progress tracking for enhanced mentorship effectiveness.
- Fostered inclusive learning environments by developing customized support strategies and maintaining regular communication with diverse student groups.
Education
Bachelor of Science - Justice Studies - Concentration in Criminology
San Jose State University
05.2023
High School Diploma -
Willow Glen High School
06.2019
Skills
- Program Management
- Google Calendar
- Communication
- Event Planning
- Teaching
- Multitasking
- Stock Organization
- Inventory Management
- Student Mentoring
- Spanish
- Leadership
- Documentation
- Problem Solving
- Customer Service
- Office Administration
Languages
Spanish
English
Timeline
Retail Stock Support Associate
LOFT
05.2025 - Current
Retail Stock Support Associate
Tapestry- Coach Retail Store
05.2025 - Current
Bilingual Legal Receptionist
Sedona Law Group
08.2024 - 09.2024
Summer Camp Program Manager
Right At School
06.2024 - 07.2024
Afterschool Program Leader
Think Together
10.2023 - 02.2024
Academic Mentor
Educational Opportunity Program
01.2023 - 08.2023
Bachelor of Science - Justice Studies - Concentration in Criminology
San Jose State University
High School Diploma -
Willow Glen High School