Leslie Martinez - Cruz
Los Angeles
Summary
Customer focused and reliable team member with experience in fast paced service environments. Skilled in providing excellent guest service, handling transactions, and multitasking under pressure. Strong communicator with a positive attitude, attention to detail, and the ability to adapt quickly while maintaining quality and efficiency.
Overview
1
1
year of professional experience
Work History
Sales Associate, Cake Specialist, Barista, Server
Portos bakery
Glendale, CA
- Excellent customer service, teamwork, and maintain high standards in busy environments
- Assisted customers with product selection and special orders
- Promoted featured items and seasonal products
- Ensures accurate order fulfillment and customer satisfaction
- Packaged and presented with care and attention to detail
- Communicated clearly with customers regarding designs and pick up times
- Prepared espresso drinks, coffee, and specialty beverages
- Maintained cleanliness of coffee equipment and bar area
- Delivered consistent quality and speed during rush periods
- Took customers orders efficiently and accurately
- Delivered food and beverages promptly with a positive attitude
- Provided friendly, attentive service to enhance guest experience
- (3yrs)
Custodian
Sunshine Maintenance
Los Angeles, CA
07.2021 - 06.2022
- Perform daily general custodian duties at multiple locations
- Clean and sanitize the restrooms by removing trash, cleaning desks and offices
Education
High School Diploma -
Matrix For Success Academy
Los Angeles, CASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Cash handling
- Exceptional customer service
- Cash register operation
Timeline
Custodian
Sunshine Maintenance
07.2021 - 06.2022
Sales Associate, Cake Specialist, Barista, Server
Portos bakery
High School Diploma -
Matrix For Success Academy