Proactive Customer Service Representative with comprehensive training across all departments, adept at resolving conflicts and assisting customers with purchases. Skilled in cross-functional team support, quick decision-making, and head merchandising. Fast learner with strong problem-solving abilities, seeking new opportunities to advance career.
Accomplished multiple tasks within established timeframes.
Assisted customers with purchases, conflicts and direction
Assist fellow staff in every department and designate projects positively and accuracy Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Active key holder for 6 years with some manager duties
-Being trained in every department I was able to assist customers wherever needed
-Head merchandiser for 4 years and able to make decisions quickly and efficiently
-Fast learner and can work alone or with a team
-Completed 80% of courses with some group online seminars