LEONARDO MISSAEL CASTILLO MANDUJANO
Toronto,ON
Summary
Responsible and organized candidate successful at achieving the targets he is asked to. On 2021 the office I worked at won the first place on the state competition of service quality because of the analysis system I developed for improvement of costumer services. On 2016 on my college internship I achieved the 100% risks assessments needed for the 6 months project on the manufacturing area of the company.
Overview
8
8
years of professional experience
Work History
Career Break
Recycling Company
02.2022 - Current
- I traveled to Toronto, ON, Canada pursuing the target of improving my English skills, because in México I did not have a lot of chances to practice it further then when I was a high school English teacher; meanwhile I have been working as a sorter in a recycling company; Besides the language practice I also had the opportunity of witness the way companies outside of Mexico works and the different practices they have. Also, all the mixed cultures I´ve seen in this city had made me expand my mind, my thoughts and my understanding of the world giving me such a satisfying personal and professional grow.
Administrative Assistant
Taxpayer´s Services Office Governament State
05.2017 - 01.2022
- Attention to the user on the different procedures that the office offers
- Control and organization of the archive generated in the office
- Auditor leader of the SOL program (Seguridad, Orden y Limpieza 'Safety, order and cleaning')
- Assistant in the development and implementation of the MAS program (Mejor Atención y Servicio 'Better Attention and Service')
- Auditor leader of the 5's program
- Designation as office manager when needed
- Vehicles registration into the Governmental system
- Cash management (Until Dec 2018)
- Accounting management (Until Dec 2018).
English and Spanish Teacher
Newton High School
08.2016 - 06.2017
- Planning and development of each course syllabus to work on the semester
- Participant of the organizing committee of the first cultural week of the school
- Organization of the school trip to HITO in Queretaro City to reinforce knowledge and skills of the students.
Risks Assestment Analyst (College Internship)
Acros Whirlpool Industry SA de CV
08.2015 - 01.2016
- Organization and planning of the needed activities in order to accomplish the established target of the company.
- Analysis of the different processes of each production line and area to detect potentials risks and determinate contention methods to reduce risk levels.
- Making of the proper Risks Assessment according to the local law and EHS department needs.
- Presentation of the monthly accomplishments of the program to the directives and managers of the company.
- As Across Whirlpool is an American company, all documents and presentations previously mentioned were made in both English and Spanish.
Education
Bachelor of Business Administration Egineering - Business Administration
Technological Institute of Roque
Guanajuato, Mexico01.2015
High School Diploma -
Technological, Industrial And Services Center of Studies No 150 (CETis 150)
Guanajuato Mexico01.2011
Skills
- Adaptability
- Team Working
- Empathic
- Tolerant
- Responsible
- Quality Internal Auditor Diploma by IECA Celaya
- Fire Safety and Prevention Training
- Flexible and Adaptable
Accomplishments
-The office won the 1st Place of the Quality Service State Competition on 2021
-Achieved the 100% of the Risks Assessments on my College Internship
Languages
English
Full Professional
Spanish
Native or Bilingual
Current Location
1948A Apt 1 Eglinton Av West, Toronto, Ontario, Canada, 416-605-4088
Personal Information
Date of Birth: 05/06/93
Timeline
Career Break
Recycling Company
02.2022 - Current
Administrative Assistant
Taxpayer´s Services Office Governament State
05.2017 - 01.2022
English and Spanish Teacher
Newton High School
08.2016 - 06.2017
Risks Assestment Analyst (College Internship)
Acros Whirlpool Industry SA de CV
08.2015 - 01.2016
Bachelor of Business Administration Egineering - Business Administration
Technological Institute of Roque
High School Diploma -
Technological, Industrial And Services Center of Studies No 150 (CETis 150)
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