Leonard Maximus Ireneous Mensah
St. John's,NL
Business has only two functions – marketing and innovation.
Peter Drucker
Summary
Accomplished and multifaceted technologist with over 15 years of extensive experience across multiple domains, including tech support, software engineering, website development, eLearning content creation and multimedia engineering.
Proven ability to manage projects, improve efficiency of operations, team building, and detail project information to determine effective processes for operations.
Trusted consultant in the Digital Health sector, leveraging extensive knowledge to deliver impactful results. Skillset includes but is not limited to Software and Web Development, UX design, Staff Training and Mentorship, and Cross-Functional Communications.
Complex problem-solver with an analytical-driven mindset. Soft skills include video editing, with over 7 years of comprehensive experience editing film and video pieces to suit audiences better. Expertise in transcoding videos and, digitizing raw footage and orchestrating successful live video productions, incorporating adept camera, sound and lighting skills.
Renowned for superior project management skills, fostering cross-functional communication, and offering staff training and mentorship. Recognized for diverse international experience, adept at navigating and excelling in multicultural settings. Expert in Moodle LMS management, with a comprehensive understanding of SCORM packaging and eLearning platform deployment.
Overview
15
15
years of professional experience
3
3
Certification
Work History
Instructional Designer / eLearning Developer
Private Consultant / Freelancer, Remote
2021.02 - Current
- Utilise Articulate Storyline to craft and revise eLearning files, adhering to established best practices and guidelines
- Synchronise audio and animations with visuals to create engaging and comprehensive eLearning materials
- Manage uploading and setup of courses on learning platform (Moodle), ensuring seamless user experience.
- Develop array of knowledge checks interspersed within lessons to maintain learner engagement.
- Design unique interactive navigation menus according to client specifications and goals.
- Configure Meta (Facebook) Workplace for Malaria Focal health professionals nationwide
- Synchronized and captioned over 30 hours of eLearning video for packaging, enhancing accessibility and usability of educational content
- Employed SCORM to create over 18 eLearning modules for esteemed clients such as USAID, Jhpiego, and TechChange, demonstrating technical expertise in eLearning standards
- Designed variety of knowledge checks that increased learner engagement and retention rates
- Created client-specific interactive navigation menus, enhancing user experience and meeting diverse learning objectives
- Trained and equipped over 68 malaria focal persons in Ghana through facilitated weekly workshops in three centres nationwide.
- Planned and monitored implementation of technology-based learning programs.
Production Director
Vision Spectra Limited
2018.02 - 2023.10
- Orchestrate multi-camera live video production processes, ensuring high-quality content creation for diverse clientele
- Conceive and author compelling storylines and scripts, adding creative value to each project
- Execute professional photography, showcasing keen eye for detail and aesthetics
- Install and calibrate production equipment, guaranteeing optimal functionality during shoots
- Operate lighting to enhance visual storytelling, demonstrating deep understanding of technical and artistic aspects of production.
- Employ Adobe Premier Pro and Final Cut to craft engaging videos, illustrating mastery of industry-standard editing tools.
- Manage project timelines and budgets, ensuring client satisfaction through effective communication and coordination.
- Champion entire production cycle, from conceptualization to execution, demonstrating versatility and leadership.
- Recruit, train, and guide crew members and talent, fostering harmonious and productive work environment.
- Coordinated live production setups for over 20 clients across 17 disparate locations nationwide
- Directed and produced more than 8 thought-provoking documentary films for esteemed clients such as GIZ, DAI Policy LINK, Open Learning Exchange, and VSO, among others
- Demonstrated exceptional leadership by managing diverse team of over 9 members, simultaneously shooting at 3 different venues
- Negotiated and secured over 12 lucrative business contracts, contributing to company's financial growth
- Showcased video editing prowess by producing over 30 impactful advertising and explainer videos, contributing to client's marketing success
- Graphic Design - Created visually appealing and practical designs for various marketing materials, including brochures, flyers, and social media graphics
- Consistently met tight deadlines and client expectations, resulting in 93% client satisfaction rate.
- Collaborated with marketing teams to develop branding and visual identity guidelines for client campaigns
- Photography – Led team to capture high-quality photographs for various purposes, including events, portraits, and product shots.
- Edited and retouched photos and videos to enhance their quality and appeal, leading to 80% increase in client referrals.
Tech-Lead Africa and Senior Software Engineer
Open Learning Exchange - Int
2017.02 - 2022.08
- Directed development of cost-efficient Android solutions for Planet System, demonstrating leadership in overseeing mobile application development teams
- Reviewed software pull-requests, ensuring adherence to coding standards and quality
- Established and configured automated coding systems, enhancing efficiency and accuracy in software development
- Assisted Chief Technical Officer directly, showcasing commitment and initiative
- Pioneered design, development, and implementation of learning software that supported more than 60K users
- Supervised and mentored diverse team of over 25 virtual interns over two years
- Expanded software reach across four countries over five-year period, demonstrating effective management and deployment skills
- Innovated sneaker-net data transfer mechanism that significantly improved data transfers, leading to over 80 installations across Ghana
- Configured over 80 Raspberry Pi's as teaching-learning servers, each containing over 4K learning materials, contributing to enhancement of educational technology infrastructure.
Digital Health Officer
Jhpiego/Maternal & Child Survival Program
2015.02 - 2017.02
- Oversaw continual improvement of project health and safety program, systems and processes to meet or exceed company and project objectives.
- Conducted education and training activities for physicians, nursing staff and administrative personnel.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Assisted in training new staff on medical record processing and filing procedures.
- Planned and monitored implementation of technology-based learning programs.
- Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
- Delivered private instruction to adult learners in variety of fields on leadership development, professional writing, business communication and delivery of proposals and presentations.
- Established and maintained quality control standards.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Wrote contracts for company employees, working towards satisfactory agreement between executives, employees and personal goals.
- Used Moodle to design training for Health Collages and increase academic performance and productivity rates.
- Conducted rigorous testing and evaluation of four learning management systems over two years, ensuring selection of most suitable platform.
- Imparted training to over 100 tutors on dynamic nursing training program, integrating eLearning solutions and development of interactive learning applications, enhancing quality of instruction.
Information Technology Genius
Open Learning Exchange Ghana
2012.11 - 2018.11
- Commanded comprehensive project planning and implementation, showcasing strong leadership and organizational skills
- Generated data collection forms in CommCare/Google Forms, optimising information-gathering processes
- Integrated, monitored and tested wireless devices, multi-site network infrastructure, business intelligence software and applications.
- Orchestrated automated SMS configuration and deployment, demonstrating proficiency in telecommunication tools
- Designed scalable solutions, contributing to system efficiency and growth adaptability
- Evaluated and selected Learning Management Systems, utilising platforms like Moodle, SABA, and Intel Skuuul, demonstrating discernment and technical expertise
- Acted as chief communication officer, ensuring smooth internal and external communication
- Conducted rigorous testing and evaluation of four learning management systems over two years, ensuring selection of most suitable platform
- Imparted training to over 100 tutors on dynamic nursing training program, integrating eLearning solutions and development of interactive learning applications, enhancing quality of instruction
- Delivered technical stewardship for development of Android-based Learning Management System (LMS), showcasing innovative and strategic thinking
- Conducted configuration and installation of Raspberry Pi across project schools, demonstrating adeptness in hardware setup and deployment
- Collaborated effectively with OLE in Boston, fostering international partnerships and knowledge exchange
- Oversaw maintenance and feedback processes for Ghana Reads portal under All Children Reading program, ensuring consistent quality and user satisfaction.
- Innovated sneaker-net data transfer mechanism, leading to significant improvements in data transfer rates and over 80 installations across Ghana
- Built capacity and imparted training effectively for troubleshooting and maintenance of learning systems across all deployed schools, thereby fortifying their operational resilience and self-sufficiency.
Chief Operations Office / Tech Lead
Pellucid Technology Limited
2012.02 - 2023.10
- Design and develop robust web applications, employing technologies such as Java, JavaScript, jQuery, MySQL, PHP, and Android Studio
- Manage ePortals and Client / Customer Support Solutions, ensuring seamless user experiences.
- Administer CMS and website development, demonstrating proficiency in front-end and back-end technologies.
- Leverage Android devices and applications and Raspberry Pi for diverse projects, showcasing versatility in hardware and software use
- Lead design processes, creating visually engaging and user-friendly websites
- Educate individuals and companies on cybersecurity, promoting safe and secure digital environments.
- Offer in-person and remote technical advice, demonstrating adaptability and excellent customer service skills.
- Designed and developed web application for Government of Ghana's Ministry of Health, which has been utilized by over 500,000 applicants across various health colleges in country
- Led design process for over 25 websites, reflecting creativity and technical prowess
- Provided IT technical advice to over 45 clients, contributing to their technological efficiency and success
- Delivered cybersecurity talks to over 370 participants, fostering culture of digital safety and awareness
- Security & Access Management - implemented and maintained user access controls and permissions for Zepto Limited, ensuring data security and compliance with industry standards
- Conducted regular access reviews and audits, resulting in 20% reduction in unauthorized access incidents
- Collaborated with cross-functional teams to develop and document access management policies and procedures, enhancing overall security posture of organization.
Head of Media Team
The Methodist Church, Circuit.
2015.10 - 2023.10
Digital Systems Consultant
Transforming Teaching, Education & Learning(T-TEL)
- Transforming Teaching, Education & Learning (T-TEL), Ghana
Software Development Lecturer and Website Designer, Website Developer
Zepto
Multimedia Designer
Zion Fellowship Centre
Computer Lab Assistant
Aggrey Memorial AME Zion SHS
Education
Advanced Diploma - Software Engineering
11.2012
Skills
- System Web-Based Application Design and Development
- ELearning Module Development using Articulate Storyline & Prototyping applications
- Proficient in Java, JavaScript, PHP and Python programming languages
- MySQL, MsSQL, CouchDB and Oracle Database Management
- Expert in using Adobe Photoshop, Adobe Premier Pro, Adobe After Effect, Figma, Salesforce, WordPress CMS and Moodle LMS, SCORM Packaging and MS Word / PowerPoint
- Risk Assessment, Mitigation and Security Planning
- Data Security, Encryption and Management
- Entry Level Penetration Testing & Technical Documentation
- User Experience (UX) & User Interface (UI) Design
- Project Management and Software Requirements Gathering
- Storytelling through Video Editing & Graphic Design
- Mac OS X, Linux, and Windows Operating Systems
- Leadership & Team Development
- Tech Support & Customer Service
Accomplishments
- IT advisory & consulting: Advised clients on IT strategy, helping them align technology solutions with business goals and objectives.
- Collaborated with developers and engineers to create and implement customized IT solutions for the Ministry of Health, resulting in the rollout of eLearning Platform integration in training health workers.
- Conducted feasibility studies and presented cost-effective solutions, resulting in a 25% increase in project acceptability
- Successfully streamlined IT infrastructure for 4 clients, resulting in a 15% reduction in operational costs.
- IT Service Management: - Managed IT service delivery, overseeing incident, problem, and change management processes to maintain high service availability
- Set up a remote help desk with quicker response times averaging 30% through implementing best practices and automation.
- Identity and Access Management (IAM)- Designed and implemented IAM solutions, enhancing user authentication and authorization mechanisms for our client companies
- Collaborated with the compliance teams of each entity to ensure IAM systems met regulatory requirements and standards
- Provided clients with IT solutions that addressed 90% of their existing challenges and needs
- Guided companies in implementing effective digital marketing strategies through social media, enhancing their brand presence and customer engagement, and increasing real estate/housing yearly sales by 300% in 2021 and 2022.
Certification
- Google Cybersecurity, 2023
· Automate Cybersecurity Tasks with Python
· Foundations of Cybersecurity
· Sound the Alarm: Detection and Response
· Tools of the Trade: Linux and SQL
· Assets, Threats, and Vulnerabilities
· Put It to Work: Prepare for Cybersecurity Jobs
· Play It Safe: Manage Security Risks
· Connect and Protect: Networks and Network Security
- Project Management for Development Professionals, The APM Group Ltd, 2016
- Certificate of Harassment Prevention, Last Mile Learning, 2016
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Instructional Designer / eLearning Developer - Private Consultant / Freelancer, Remote
2021.02 - Current
Production Director - Vision Spectra Limited
2018.02 - 2023.10
Tech-Lead Africa and Senior Software Engineer - Open Learning Exchange - Int
2017.02 - 2022.08
Head of Media Team - The Methodist Church, Circuit.
2015.10 - 2023.10
Digital Health Officer - Jhpiego/Maternal & Child Survival Program
2015.02 - 2017.02
Information Technology Genius - Open Learning Exchange Ghana
2012.11 - 2018.11
Chief Operations Office / Tech Lead - Pellucid Technology Limited
2012.02 - 2023.10
Digital Systems Consultant - Transforming Teaching, Education & Learning(T-TEL)
Software Development Lecturer and Website Designer, Website Developer - Zepto
Multimedia Designer - Zion Fellowship Centre
Computer Lab Assistant - Aggrey Memorial AME Zion SHS
APTECH - Advanced Diploma, Software Engineering
- Google Cybersecurity, 2023
· Automate Cybersecurity Tasks with Python
· Foundations of Cybersecurity
· Sound the Alarm: Detection and Response
· Tools of the Trade: Linux and SQL
· Assets, Threats, and Vulnerabilities
· Put It to Work: Prepare for Cybersecurity Jobs
· Play It Safe: Manage Security Risks
· Connect and Protect: Networks and Network Security
- Project Management for Development Professionals, The APM Group Ltd, 2016
- Certificate of Harassment Prevention, Last Mile Learning, 2016
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