Leon Iranosian
Sun Valley
Summary
Awards and Accomplishments
- Received 2 Scholarship Awards in California Junior Scholarship Federation of scholastic.
- Earned many certificates of excellence for getting a GPA over 4.0 GPA
- Earned the Presidential award for earning 4.0 GPA and a 3 or higher on a District of writing Prompt.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
1St Capital Financial
11.2023 - 02.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered inquiries and provided superior customer service to clients.
- Communicated with customers daily to request information and complete paperwork.
- Set up files using loan officer checklist and submitted on-time for processing.
Sales Associate
Abedian And Totlian- Accounting Firm
05.2023 - 09.2023
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed client concerns, scheduled meetings .and customer service.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Assisted customers in navigating the company website or mobile app for self-service options when applicable.
- Served as a liaison between customers and other departments within the organization, ensuring seamless coordination in addressing client needs.
Education
Majorning in Biology
UNIVERSITY OF CALIFORNIA, SAN DIEGO,
9500 GILLMAN DR,09.2026
High School Diploma -
Burbank High School
Burbank, CA05.2023
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Languages
Armenian
Full Professional
Timeline
Customer Service Representative
1St Capital Financial
11.2023 - 02.2024
Sales Associate
Abedian And Totlian- Accounting Firm
05.2023 - 09.2023
Majorning in Biology
UNIVERSITY OF CALIFORNIA, SAN DIEGO,
High School Diploma -
Burbank High School