Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lenielyn Silvestre

Santa Ana

Summary

Compassionate professional with background in personal care and service. Known for high productivity and efficient task completion, ensuring client satisfaction and well-being. Skilled in empathetic communication, time management, and adaptive problem-solving strategies. Excel at using patience, active listening, and interpersonal skills to build trust and foster positive relationships.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Lifestyle Assistant

Clearwater Newport Beach
Newport Beach
12.2024 - Current
  • Responsible for creating activities programs to meet the needs of the residents in the memory care unit based on resident need, interests and functioning ability
  • Assist on engaging residents in meaningful and enjoyable activities, providing emotional support and ensuring residents' personal and social needs are met.

Activity Coordinator

Santa Ana Adult Health Center
Santa Ana
08.2022 - 07.2024
  • Develops, implements, oversees and evaluates the recreation and activity programs for the Adult Day Health Care (ADHC), Adult Day Care (ADC) programs with the involvement of participants in the planning of the programs; posts the schedule of planned activities and collaborate with Social Worker, OT/PT Therapist & Nursing in developing a structured care plan.

Program Aide

Santa Ana Adult Health Center
Santa Ana
08.2022 - 07.2024
  • Assists with record keeping pertaining to participants. Takes and maintains charting for participant's weight, blood pressure and pulse as directed. Assists participants to bathroom as supervised by nursing staff.

Food and Nutrition Department Secretary

OCMMC
10.2007 - 11.2016
  • Providing administrative and clerical task. Responsible for supervising catering department. Assisted in handling deposits for Patient Pavilion’s café and Hospital Main Cafeteria and reconciling all cash reports done by cashiers on a daily basis and deposits all cash received from cafeteria.
  • Help monitor staff compliance for Food and Sanitation and Infection control.
  • Assists the Activity Coordinator in educational and social programs.

Office/Patient Service Manager

Morrison Healthcare Food Service
07.2000 - 01.2008
  • Responsible for recording, reporting, filing, scheduling, processing, internal/external auditing all financial transactions.
  • Overseeing and training diet clerks on correcting therapeutic diets and patient safety.

Education

High School Diploma -

El Modena High School
Orange, CA
06-1996

CPC Coder -

NORA Healthcare
West Covina, CA

Some College (No Degree) -

Santa Ana College
Santa Ana, CA

Skills

  • Customer service expertise
  • Professionalism
  • Compassionate support
  • Microsoft Office proficiency
  • Office equipment operation
  • Tri-lingual communication
  • Activity programming
  • Resident engagement
  • Care plan development
  • Recreational therapy
  • Calendar management
  • Elderly care support

Certification

  • Certified Professional Coder

Languages

Tagalog
Native/ Bilingual
Spanish
Limited
English
Native/ Bilingual

Timeline

Lifestyle Assistant

Clearwater Newport Beach
12.2024 - Current

Activity Coordinator

Santa Ana Adult Health Center
08.2022 - 07.2024

Program Aide

Santa Ana Adult Health Center
08.2022 - 07.2024

Food and Nutrition Department Secretary

OCMMC
10.2007 - 11.2016

Office/Patient Service Manager

Morrison Healthcare Food Service
07.2000 - 01.2008

High School Diploma -

El Modena High School

CPC Coder -

NORA Healthcare

Some College (No Degree) -

Santa Ana College

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Lenielyn Silvestre