Roger Dee

Duties and Responsibilities:

Welbi calender and Attendance records

Daily programming including but not limited to "fit strength"

Implemented successful Men's Luncheon and Baking Programs while coordinating events with the Culinary Services

Mentored by VIVA Whitby Shores Lifestyle Team in following the "Happier Here" concept.

Create and edit daily posters

.

• Delivered exceptional customer service by responding promptly to inquiries and resolving issues proactively.
• Maintained discretion and confidentiality while managing sensitive information pertaining to clients'' personal lives or finances.
• Enhanced client satisfaction by providing personalized lifestyle management services and tailored solutions.
• responsible for planning, organizing, and implementing innovative programs that meet the physical, psychosocial, spiritual, and intellectual needs of the Residents based on established standards, policies, and procedures.
• develop comprehensive lifestyle strategies, addressing the unique needs of each client

Responsibilities:

• Develop, implement, and evaluate recreational programs and services to meet the physical, psychosocial, spiritual, and intellectual needs of the Residents,
• Create weekly and monthly activity calendars specifically designed to the needs of the current resident population,
• Provide opportunities for Residents to be involved in the planning of the programs
• Facilitate the execution of all activities on the calendar, whether personally overseeing them or with the assistance of a volunteer,
• Coordinate community services for the Residents regarding Pastoral Care,
• Facilitate the Residents’ Council, Recreation, and monthly town hall meetings
• Manage the departmental budget,
• Works in conjunction with all departments in order to meet our Resident's Requests
• Supervise team members and volunteers,
• Shows evidence of being focused on an individual’s feelings and knows how to turn a task into positive social interaction,
• Participates in and implements learning, which develops one’s own emotional self-awareness and a person-centered approach toward others,

Please see above responsibilities and discriptions

• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Supervising the overall functioning of daily activity programming for community Elderly Person's Centre and the Long Term Care Activation component
• Pastoral Care Coordinator, Volunteer Coordinator
• Placement Coordinator with Scarborough CCAC
• Family Advisory Committee Chairman
• Member, Senior Management Team

• Led by example, demonstrating commitment and professionalism that inspired team members to excel.
• Supervising the daily operation of various long term care units
• Act as a liaison between staff, family, residents, and community
• Enhancing the quality of life by developing ans implementing new and inventive activity programming