Lena Mcteague
Pickering,Ontario
Summary
Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication skills, and teamwork to complete tasks.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Weedman Lawn Care
Pickering
03.2023 - 05.2024
- Resolved customer complaints promptly and efficiently.
- Developed strong customer relationships to encourage repeat business.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Contacted customers about potential service upgrades, new services and account changes.
Sales Associate
Tommy Hilfiger
Pickering, Ontario
09.2020 - 10.2023
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Built trusting relationships with customers by making personal connections.
- Answered incoming telephone calls to provide store, products and services information.
Education
High School Diploma -
St Mary’s Catholic Secondary School
Pickering, Ontario06-2021
Skills
- To attain a Customer Service
- Position within retail
- good in leadership
- Written and oral communication skills
- Cash handling accuracy
- Problem-solving and conflict resolution
- Time management and multitasking
- Team collaboration and motivation
References
References available upon request
Timeline
Customer Service Representative
Weedman Lawn Care
03.2023 - 05.2024
Sales Associate
Tommy Hilfiger
09.2020 - 10.2023
High School Diploma -
St Mary’s Catholic Secondary School
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