LELAND SKENANDORE
San Francisco
Summary
Hardworking professional with a background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Original Joe's Restaurant & Bar
Walnut Creek
09.2025 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed food and beverage orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Addressed customer inquiries and resolved issues to enhance guest satisfaction.
- Maintained cleanliness and organization of dining area throughout shifts.
- Managed cash handling and processed payments using point-of-sale system.
Bartender/Server
Le Parc Bistrobar
San Francisco
07.2024 - 09.2025
- Enhanced diners' experiences by expertly addressing inquiries and improving menu knowledge, resulting in increased customer satisfaction.
- Created a warm and inviting atmosphere by personally engaging with guests, ensuring they felt at home during their stay.
- Delivered prompt and accurate customer service, resolving inquiries effectively while managing multiple tasks, resulting in a high customer satisfaction rating.
- Crafted innovative cocktails that received rave reviews from guests, elevating their dining experience and encouraging repeat visits.
Bartender
Wayfare Tavern
San Francisco
06.2019 - 06.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Streamlined workspace organization and upheld health and safety regulations, fostering a safer and more efficient environment while reducing potential hazards.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Monitored guest behavior to ensure a safe and enjoyable environment.
Education
Bachelor of Science - Biochemistry And Biology
University of Wisconsin - Madison
Madison, WISkills
- Collaborative
- Cocktail knowledge
- Customer Service
- POS Systems
- Communication Skills
- Detail-Oriented
- Leadership
- Time Management
- Interpersonal Skills
- Friendly engagement
Timeline
Server/Bartender
Original Joe's Restaurant & Bar
09.2025 - Current
Bartender/Server
Le Parc Bistrobar
07.2024 - 09.2025
Bartender
Wayfare Tavern
06.2019 - 06.2024
Bachelor of Science - Biochemistry And Biology
University of Wisconsin - Madison