Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

LEIZEL BESA

Toronto,ON

Summary

Proven Assistant Manager at PALAWAN PAWNSHOP AND MONEY REMITTANCE CENTER, adept in customer service and money handling, led operations to surpass performance goals. Excelled in team leadership and decision-making, fostering a positive work environment and streamlining processes for efficiency. Demonstrates a unique blend of organizational and multitasking skills, ensuring high-quality service delivery.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Manager

PALAWAN PAWNSHOP AND MONEY REMITTANCE CENTER
10.2016 - 12.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Vault custodian and cash handling.
  • Resolved customer concerns.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Sales Secretary

Gakken Philippines
05.2016 - 09.2016
  • Supported sales team in achieving revenue targets by providing timely assistance and resources as needed.
  • Delivered exceptional administrative support by managing correspondence, filing systems, and office supply inventory efficiently.
  • Promoted a positive work environment by fostering open communication lines within the team.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Scaler/ Cashier

Julies Bakeshop
01.2011 - 11.2012

Accurately weigh and measure ingredients according to recipes and production schedules.

Assists with mixing, preparing, and packaging bakery products as needed. and surrounding equipment.

Assist with mixing, preparing, and packaging bakery products as needed.

Processed customer transactions accurately and efficiently, handling cash.

Performed other tasks as assigned by the manager/supervisor.


Education

Bachelor of Business -

Toronto School of Management
05-2026

Bachelor of Public Administration - Local Governance

Bukidnon State University
Philippines
05-2016

Bachelor of Business Administration - Financial Management

Tagoloan Community College
Philippines
06-2011

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Highly-organized
  • Able to do multitasking

Languages

English
Full Professional
Spanish
Elementary

Certification

Workplace Hazardous Materials Information System

Food Handling

Worker Health and Safety Awareness

Good Manufacturing Practice

Timeline

Assistant Manager

PALAWAN PAWNSHOP AND MONEY REMITTANCE CENTER
10.2016 - 12.2023

Sales Secretary

Gakken Philippines
05.2016 - 09.2016

Scaler/ Cashier

Julies Bakeshop
01.2011 - 11.2012

Workplace Hazardous Materials Information System

Food Handling

Worker Health and Safety Awareness

Good Manufacturing Practice

Bachelor of Business -

Toronto School of Management

Bachelor of Public Administration - Local Governance

Bukidnon State University

Bachelor of Business Administration - Financial Management

Tagoloan Community College
LEIZEL BESA