Lee Noemi Leal-Ramirez
SANTA BARBARA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Ability to collaborate with teams and engage communities, resulting in increased patron satisfaction and loyalty. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Assistant Archivist
Santa Barbara Archive Library
Santa Barbara
2024.02 - 2026.09
- Assisted patrons with reference inquiries about archival materials to enhance user experience.
- Monitored budget expenditures for archiving activities to ensure financial accountability.
- Coordinated volunteer activities to foster community engagement with archives.
Library Assistant I
Santa Barbara Public Library
Santa Barbara
2024.07 - 2025.09
- Greeted patrons upon entrance to library and offered assistance with needs or issues.
- Maintained cleanliness and order in library spaces for a welcoming environment.
- Collaborated with team members to ensure efficient operational workflows.
Admin Assistant
UCSB Post Office
Santa Barbara
2019.06 - 2022.12
- Coordinated with postal staff to streamline service delivery and maintain customer satisfaction.
- Resolved customer inquiries and issues regarding mail services, enhancing customer experience.
- Improved workflow and service efficiency through collaboration with team members.
Sales Representative
Zara
Carlsbad
2020.03 - 2022.06
- Delivered exceptional customer service, contributing to customer satisfaction and loyalty.
- Engaged customers to identify fashion needs and preferences, enhancing personalized shopping.
- Greeted and assisted customers, creating a welcoming atmosphere that encouraged repeat visits.
- Resolved customer inquiries and complaints in a timely manner.
Education
Bachelor of Arts - Latin American And Iberian Studies
University of California, Santa Barbara
Santa Barbara, CA2023-06
Master of Arts - Latin American And Iberian Studies
University of California, Santa Barbara
Santa Barbara, CA2026-07
Skills
- Customer service
- Customer engagement
- Product recommendations
- Teamwork and collaboration
- Adaptability and flexibility
- Cash handling
- Stocking and receiving
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Limited
Timeline
Library Assistant I
Santa Barbara Public Library
2024.07 - 2025.09
Assistant Archivist
Santa Barbara Archive Library
2024.02 - 2026.09
Sales Representative
Zara
2020.03 - 2022.06
Admin Assistant
UCSB Post Office
2019.06 - 2022.12
Bachelor of Arts - Latin American And Iberian Studies
University of California, Santa Barbara
Master of Arts - Latin American And Iberian Studies
University of California, Santa Barbara