Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Leena Mayberry

Chula Vista

Summary

Dynamic professional with a proven track record at Cuppa Cuppa Drive Thru Espresso Bar, excelling in team leadership and customer service. Successfully enhanced operational efficiency and accuracy in cash handling, while fostering a positive work environment. Adept at staff training and development, driving business growth through strategic collaboration and innovative problem-solving.

Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Cuppa Cuppa Drive Thru Espresso Bar
05.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.

Public Relations Intern

PlainClarity
05.2022 - 01.2023
  • Increased awareness of company services and products with implementation of PR strategies.
  • Maintained and updated media contact lists and databases for ease of access.
  • Participated actively in brainstorms sessions that generated innovative ideas for upcoming PR campaigns.
  • Drafted, edited and distributed press releases, media advisories and other public relations materials.
  • Helped plan and execute private, company, and client events.
  • Managed media lists and relationships to secure valuable coverage opportunities for clients.

Marketing Intern

JP/Relations
06.2022 - 09.2022
  • Assisted in creating written, video, and image content for marketing channels.
  • Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
  • Researched interesting and relevant content to capture interest and improve site traffic.
  • Researched competitor trends and interpreted findings to report conclusions to supervisors.
  • Participated in brainstorming sessions, contributing ideas that were incorporated into marketing campaigns.

Education

Marketing

San Diego State University
San Diego, CA

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Staff training and development
  • Task delegation
  • Conflict resolution

Languages

Spanish
Professional Working

Interests

  • Photography
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Learning new cooking techniques and expanding my culinary skills
  • Engaging in food photography and sharing culinary creations on social media

Timeline

Assistant Manager

Cuppa Cuppa Drive Thru Espresso Bar
05.2023 - Current

Marketing Intern

JP/Relations
06.2022 - 09.2022

Public Relations Intern

PlainClarity
05.2022 - 01.2023

Marketing

San Diego State University

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Leena Mayberry