Summary
Overview
Work History
Education
Certification
Timeline
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Susan Fong

Toronto,ON

Summary

Sales Associate Specialist

Overview

24
24
years of professional experience
1
1
Certification

Work History

Sales Associate

Brown’s Shoes
11.2021 - Current
  • Arranged new merchandise
  • Recommended, selected, and helped locate merchandise based on customer needs
  • Provided recommendations for service improvement to several hundred customers daily
  • This would include analyzing competitor strategies and meeting sales quota daily/ exceeding sales target
  • Helped increase district wide customer satisfaction
  • Organized racks and shelves to maintain visual store appeal.

Sales Associate

Reboot
07.2016 - 03.2020
  • Contacted new and existing customers to outline benefits of product
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budget
  • Created and Implemented store displays, promoting sales and growth.

Sales Associate

Scarpino
09.2000 - 03.2020
  • Arranged new merchandise with signage and displays to encourage customer sales and moved overstock items
  • Answered incoming telephone calls to provide store products and services information
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Trained all new sales employees on effective sales, service, and operational strategies.

Education

High School Diploma -

Monarch Park Collegiate Institute

Certification

  • Occupational Health and Safety
  • WHMIS 2015

Timeline

Sales Associate

Brown’s Shoes
11.2021 - Current

Sales Associate

Reboot
07.2016 - 03.2020

Sales Associate

Scarpino
09.2000 - 03.2020

High School Diploma -

Monarch Park Collegiate Institute
  • Occupational Health and Safety
  • WHMIS 2015

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Susan Fong