Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lebin Kallachiyil John

Whitehorse,YT

Summary

Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Outreach Worker

Fetal Alcohol Syndrome Yukon(FASSY)
10.2022 - Current
  • Helped clients navigate social services system and access needed resources.
  • Assisted clients with obtaining housing, employment and support resources.
  • Kept case files updated, accurate and aligned with requirements.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society.
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
  • Coordinated and managed volunteer activities for community service projects.

Support Worker (OUT & ABOUT)

Fetal Alcohol Syndrome Yukon (FASSY)
01.2021 - 06.2023
  • The support worker is aiding the coordinator in increasing access to recreational events and opportunities for people impacted by a neurodevelopmental disability. The incumbent will support program participants during scheduled events, outings, and activities and help individuals to access recreational opportunities.
  • Facilitated peer support groups to help clients connect with others.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Front End Customer Service Manager

Real Canadian Super Store
09.2021 - 01.2023
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Store Manager

Pizza Hut
10.2018 - 09.2021
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Voluntary Worker

National Service Scheme
01.2016 - 11.2017
  • Visited home environments to help clients develop comprehensive life, technical and job skills.
  • Implemented community outreach programs to promote mental health awareness.

Home Support Worker

OPTIONS OF INDEPENDENCE (OFI)
12.2023 - Current
  • Developed rapport to create safe and trusting environment for care.
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Supervised daily activities and provided assistance to staff.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Developed individual care plans for clients based on specific needs.
  • Provided transportation and appointments management.

Residential Support Worker

Opportunities Yukon
02.2024 - Current
  • Enhanced residents'' quality of life by providing personalized care and support tailored to individual needs.
  • Assisted in the development of individualized care plans for improved resident outcomes and satisfaction.
  • Collaborated with interdisciplinary teams to ensure comprehensive and coordinated care for residents.
  • Fostered a positive living environment, promoting independence and encouraging socialization among residents.
  • Managed challenging behaviors effectively through de-escalation techniques and crisis intervention strategies.
  • Communicated effectively with families regarding resident progress and concerns while maintaining confidentiality guidelines.
  • Handled emergency situations with a calm and focused demeanor, following established protocols to ensure resident safety.

Residential Support Worker ( AOC)

Connective
12.2023 - 02.2024
  • Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
  • Assisted residents with basic activities of daily living.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Scheduled and accompanied clients to medical appointments.
  • Planned, prepared, and served meals and snacks according to prescribed diets.

Education

PG DIPLOMA - Logistics And Supply Chain Management

Canadore College of Applied Arts And Technology
North Bay, ON
09.2018

Bachelor of Arts - Commerce And Business Administration

MG UNIVERSITY
KERALA,INDIA
03.2016

Skills

  • Substance Abuse Treatment
  • Staff Leadership
  • Educational Outreach
  • Event Planning
  • Admissions Intake
  • Outreach Initiatives
  • Performance Improvement
  • Outreach Activities
  • Microsoft Office
  • Data Entry Software

Certification

  • [CANFASD], [CANADA FASD RESEARCH NETWORK] - [JUNE 2022 TO PRESENT]
  • [BRAIN STORY CERTIFICATE], [BRAIN STORY] - [0CTOBER 2022 TO PRESENT]
  • STANDARD FIRST AID AND CPR/AED LEVEL C

[SEPTEMBER 2022 TO SEPTEMBER 2025]

  • WHIMS
  • CRISIS INTERVENTION TRAINING FOR ALL AUDIENCES
  • RESPECT IN THE WORKPLACE TRAINING
  • SAFE FOOD HANDLING TRAINING FOR WORKERS
  • MENTAL HEALTH IN THE WORKPLACE TRAINING FOR EMPLOYEES
  • FIRST NATION 101

Timeline

Residential Support Worker

Opportunities Yukon
02.2024 - Current

Residential Support Worker ( AOC)

Connective
12.2023 - 02.2024

Home Support Worker

OPTIONS OF INDEPENDENCE (OFI)
12.2023 - Current

Outreach Worker

Fetal Alcohol Syndrome Yukon(FASSY)
10.2022 - Current

Front End Customer Service Manager

Real Canadian Super Store
09.2021 - 01.2023

Support Worker (OUT & ABOUT)

Fetal Alcohol Syndrome Yukon (FASSY)
01.2021 - 06.2023

Store Manager

Pizza Hut
10.2018 - 09.2021

Voluntary Worker

National Service Scheme
01.2016 - 11.2017

PG DIPLOMA - Logistics And Supply Chain Management

Canadore College of Applied Arts And Technology

Bachelor of Arts - Commerce And Business Administration

MG UNIVERSITY

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Lebin Kallachiyil John