Joyce L'Hirondelle
Summary
Detail-oriented Outreach Worker with extensive knowledge of [driving in the city, with people that are suffering from alcohol and substance use with homelessness and community members. Adept at cultivating relationships with individuals and advocating for all types of needs. Successful in event planning and 18- up connections with experience in governmental programs and cultural sensitivity. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. Caring Outreach Worker with 12 years of experience working with mental health clients. Dedicated to comprehensive advocacy and day-to-day services with extensive knowledge of human services.
Overview
20
20
years of professional experience
Work History
Outreach Worker
Calgary Alpha House Society
02.2012 - Current
- Assisted families with financial and housing resources.
- Reached out to nonprofits and other organizations to find funding for at-risk groups.
- Provided support to social service clients in navigating available resources.
- Implemented and developed programs to address poverty and inequality.
- Advocated for client needs and funding for at-risk groups.
- Worked with [Type] people to educate on methods of relocation or assistance opportunities.
Job Coach
Columbia College
04.2004 - 04.2011
- Provided ongoing guidance and support to clients throughout job search and onboarding process.
- Developed and maintained relationships with community resources to support job coaching.
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Collaborated with local employers to identify job opportunities for clients.
Education
Associate of Applied Science - Human Services
Columbia College Calgary AB
Calgary, AB09.2008
Associate of Science - Criminal Justice Studies
Lethbridge Collegiate Institute
Lethbridge, AB09.2002
Skills
- Client Privacy
- Staff Leadership
- Mental Health Crisis Response
- Behavior Support
- Coping Techniques
- Behavioral Disorders
- Substance Abuse Treatment
- Trauma-Informed Care
- Community Engagement
- Client Intakes
- Planning and Coordination
Languages
English
Full Professional
Indigenous
Native or Bilingual
Timeline
Outreach Worker
Calgary Alpha House Society
02.2012 - Current
Job Coach
Columbia College
04.2004 - 04.2011
Associate of Applied Science - Human Services
Columbia College Calgary AB
Associate of Science - Criminal Justice Studies
Lethbridge Collegiate Institute
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