Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Timeline
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LEANNE CLARKSON

Cookstown,ON

Summary

Extensive insurance and legal professional background. Articulate communicator with strong negotiation skills. Ability to multi-task in time sensitive situations. Motivational team player, highly dependable, & enthusiastic. Extremely adaptable to change. Proficient in Primafact, PC Law, Microsoft Word, Claims Management System (CMS), Outlook and Excel.

Overview

28
28
years of professional experience

Work History

Manager of Accident Benefits

WILLIAM J. TEGGART PERSONAL INJURY LAW
Barrie
09.2014 - Current
  • Meet with and complete required documentations with clients.
  • Organize rehab teams to assist clients.
  • Liaise between client, case managers rehab teams, lawyers and insurers.
  • Prepare variety of different written communications, reports and documents.
  • Carry out day-to-day duties accurately and efficiently.
  • Handle numerous calls addressing client and insurer inquiries and concerns.
  • Offer friendly and efficient service to clients and insurers handling challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Actively listened to clients' and lawyers requests, confirming full understanding before addressing concerns.
  • Negotiated large settlements.
  • assisted in

All Lines

CRAWFORD AND COMPANY (CANADA) INC
Barrie, ON And Newmarket, ON, ON
09.2008 - 08.2014
  • Handled a multitude of claims which included Accident Benefits, Liability, Residential and Commercial Property.
  • On-call emergency assistance for immediate property losses.
  • Liaised with principals, service providers, client and legal counsel.
  • Prepared reports in a timely fashion.
  • Delivered services to customer locations within specific timeframes.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Improved operations through consistent hard work and dedication.
  • Prepared variety of different written communications, reports and documents.

Field Claims Adjuster

MELOCHE MONNEX/PRIMMUM INSURANCE, Canada Life Casualty, Auto
Etobicoke, ON
06.1999 - 10.2008
  • Reviewed coverages, met with clients and contractors and assessed damage to determine coverage.
  • Investigated and assessed damage to property and reviewed property damage estimates.
  • Collaborated with claims department and industry anti-fraud organizations to resolve claims.

Telephone Claims Representative

CANADA LIFE CASUALTY INSURANCE COMPANY, Auto & Property
Etobicoke, ON
05.1997 - 06.1999

Telephone Claims Adjuster

GENERAL ACCIDENT, Auto
Willowdale, ON
05.1995 - 05.1997

Education

Registered Holistic Nutritionist -

Canadian School of National Nutrition
Richmond Hill, ON
2012

All Lines Insurance Adjusters License -

Canadian Insurance Adjusters Association
2008

Member -

Ontario Insurance Adjusters Association
2007

Chartered, Insurance, Professional - Insurance

Insurance Institute of Canada
2000

Diploma - Insurance Administration

Mohawk College of Applied Arts And Technology
Hamilton, ON
1995

Medical Office Administration

Georgian College of Applied Arts And Technology
Barrie, ON

Skills

  • Excellent customer service skills
  • Strong organizational skills
  • Detail oriented
  • Creative problem solving
  • Self-motivated

Affiliations

Present member of the Insurance Institute. Past member of the Ontario Trial Lawyers Association, Canadian Insurance Adjusters Association. Volunteered with Matthews House Hospice and Alliston Lion’s Club.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Manager of Accident Benefits

WILLIAM J. TEGGART PERSONAL INJURY LAW
09.2014 - Current

All Lines

CRAWFORD AND COMPANY (CANADA) INC
09.2008 - 08.2014

Field Claims Adjuster

MELOCHE MONNEX/PRIMMUM INSURANCE, Canada Life Casualty, Auto
06.1999 - 10.2008

Telephone Claims Representative

CANADA LIFE CASUALTY INSURANCE COMPANY, Auto & Property
05.1997 - 06.1999

Telephone Claims Adjuster

GENERAL ACCIDENT, Auto
05.1995 - 05.1997

Registered Holistic Nutritionist -

Canadian School of National Nutrition

All Lines Insurance Adjusters License -

Canadian Insurance Adjusters Association

Member -

Ontario Insurance Adjusters Association

Chartered, Insurance, Professional - Insurance

Insurance Institute of Canada

Diploma - Insurance Administration

Mohawk College of Applied Arts And Technology

Medical Office Administration

Georgian College of Applied Arts And Technology

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LEANNE CLARKSON