Leakhenathea Lim-Ellis
San Diego
Summary
Results-driven, detailed oriented individual with proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Data Reporting & Analytics Consultant
Kaiser Permanente
San Diego, CA
11.2018 - Current
- Lead and perform complex analyses for high-profile, time-sensitive Medicare regulatory and audit reporting initiatives, including CMS Part C & Part D Enrollment and Disenrollment Reporting, Office of Financial Management (OFM) reporting, and other regulatory submissions.
- Serve as a subject matter expert for Medicare regulatory reporting, ensuring the accuracy, completeness, and timely delivery of critical audit and compliance reporting requirements.
- Partner with business stakeholders to identify process improvement opportunities and implement automated solutions using Alteryx Designer, increasing operational efficiency and reducing manual effort.
- Design and develop Tableau Medicare Key Performance Indicator (KPI) dashboards, including Medicare Prescription Payment Plan (M3P), Call Volume Metrics, and Daily Enrollment Submission dashboards, providing leadership and business teams with actionable insights into operational performance.
- Translate complex business requirements into scalable reporting and analytics solutions by collaborating with cross-functional stakeholders to define data needs, reporting specifications, and success metrics.
- Investigate, diagnose, and resolve reporting failures and data issues by analyzing system processes, troubleshooting root causes, and developing, maintaining, and optimizing SQL queries to ensure data accuracy and reliability.
Data Analyst
MASTECH DIGITAL (Contract to Kaiser)
San Diego, CA
01.2018 - 11.2018
- Support the Medicare Reporting & Analytics team within Medicare Membership Administration by collecting, validating, analyzing, and reporting data to deliver accurate, actionable, and business-focused insights.
- Lead the development and maintenance of scalable ETL processes and automated workflows in Alteryx, streamlining reporting operations and reducing manual effort.
- Design, publish, and maintain Tableau dashboards and reports that provide stakeholders with meaningful visualizations and data-driven insights to support operational and strategic decision-making.
- Collaborate with cross-functional partners to define business requirements, develop technical specifications, and implement data solutions that align with organizational objectives.
Sr. Project Analyst (Data and Reporting Analysis)
Qualcomm
San Diego, CA
10.2010 - 01.2018
- Collected, managed, analyzed, and reported data to Engineering Management, while designing and developing decision management tools.
- Collaborate with internal customers to gather business requirements and work with IT to design appropriate reporting tools that will be used to organize, analyze, and report data.
- Work with cross-functional teams to assess, define, and develop Salesforce report and dashboard deliverables to meet end users' report needs and requirements. Use SQL to query databases to extract information needed to develop reports/dashboards.
- Collaborated with engineering teams to collect and compile data from multiple sources, performing data mining and analysis on Key Performance Indicators (KPIs) to uncover business trends and identify root causes of technical issues.
- Interpret, analyze, present and provide recommendations regarding data accuracy and data collection needs and processes.
- Partnered with engineering leads to enhance existing and develop new data information processes and tools.
- Support and train end users related to Salesforce and QlikView data collection and report generation.
Education
Bachelor of Arts - International Business with emphasis in Finance
San Diego State University
San DiegoAssociate Science - Business Administration
Grossmont College
San DiegoSkills
- Technical Skills: Oracle Discoverer, Salesforce, Qlikview, Sharepoint, Business Objects, PeopleSoft CRM, Unica Affinium, Market Insight, Microsoft Access, Word, Excel (Pivot tables/pivot charts, vlookup functions), PowerPoint, Access, SQL, Tableau, Alteryx, PowerBI
Accomplishments
Mentored and trained a colleague on Medicare reporting, Alteryx workflows, and reporting processes, enabling them to become a highly effective contributor and increasing the team's overall reporting and analytics capabilities.
Certification
- Certificate Program in Global Business Strategy University of San Diego
- Certified ScrumMaster (CSM) Scrum Alliance
- Alteryx Core Certification University California San Diego
- Alteryx Advanced Certification University California San Diego
Languages
French
Full Professional
Cambodian
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Data Reporting & Analytics Consultant
Kaiser Permanente
11.2018 - Current
Data Analyst
MASTECH DIGITAL (Contract to Kaiser)
01.2018 - 11.2018
Sr. Project Analyst (Data and Reporting Analysis)
Qualcomm
10.2010 - 01.2018
Associate Science - Business Administration
Grossmont College
Bachelor of Arts - International Business with emphasis in Finance
San Diego State University