Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Fariseo Brew
05.2021 - 12.2022
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Maintained balanced cash drawer with correct money values and accurate documentation.
Front Desk Receptionist
Pacific Net
12.2018 - 05.2021
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Confirmed important personal and payment information for compliance with security and payment card industry standards.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.